Summary
Overview
Work History
Education
Skills
Websites
Certification
LANGUAGES
WEBSITES, PORTFOLIOS, PROFILES
Timeline
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Alina Markova

Riga

Summary

With a solid background in customer service, project execution, AML compliance regulations, my career is marked by a strong sense of purpose, meticulous attention to detail, and a profound sense of responsibility for the tasks entrusted to me. These qualities form a robust foundation for growth and development. I am always ready to embrace new challenges with enthusiasm. My skill set includes exceptional sales abilities and a customer-centric approach, effective process management, and keen analytical skills. I excel in collaborative team environments, demonstrating goal orientation, problem-solving acumen, decisive leadership, and accountability. Moreover, my resilience under pressure and unwavering loyalty further distinguish me as a valuable asset to any organization.

Overview

11
11
years of professional experience
1
1
Certification

Work History

FINANCIAL PRODUCT DEVELOPMENT MANAGER

MyDucat Ltd.
07.2024 - Current
  • Implementing a customer onboarding process, processing of SEPA payments.
  • Provision of 1st line of defense KYC.
  • Establishment of relationships with business partners to identify new opportunities and drive growth.
  • Participation in the development of new financial products according to business vision.
  • Creating infrastructures, working with infrastructures.
  • Work with high-risk merchants.

RELATIONSHIP BANKING MANAGER

LPB Bank
01.2017 - 04.2024
  • Delivering services to the Bank’s corporate customers, including opening/maintenance of payment/current accounts, processing of SEPA and TARGET payments, opening and preparation of temporary deposits and escrow account agreements, as well as provision of professional advice to the customers; Compliance to the bank’s procedures for preventing the money laundering, countering terrorism and proliferation financing, and managing sanctions risks
  • This involves processes such as Ultimate Beneficial Owner (UBO) identification, customer verification, as well as in-depth research and analysis of the customer’s economic and personal activities
  • Detection of unusual and suspicious transactions; monitoring of business transactions performed by customers, researching customer transactions, checking their compliance with the customer’s activity and profile
  • Work with high-risk merchants.
  • Provision of 1st line of defense KYC

SPECIALIST

LPB Bank
08.2015 - 12.2016
  • Opening current accounts for residents, non-residents of Latvia, individuals, legal entities; account servicing; opening of business accounts; temporary deposit registration; provision of information to the Bank’s existing and potential clients regarding the Bank’s products, ensuring the sale of the Bank’s products

VIP PASSENGER SERVICE AGENT

Capital Handling Riga
08.2014 - 07.2015
  • Providing access to VIP for passengers to airport terminal services, customer service, processing of payment and accounting

Education

BA - Master's Degree

School of Business and Finance
01.2018

BA - Bachelor

School of Business And Finance
01.2015

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J.Raina Secondary school Nr.6

Skills

  • Banking Services
  • Research Skills
  • Project Management
  • Analytical Thinking
  • Decision Making Skills
  • Leadership
  • Problem Solving
  • Team Working

Certification

  • Certificate of completion of professional development education, Computerized accounting, 30P344021
  • Annual training in the field of prevention of money laundering, V-29/2023-A, 01/13/23
  • Annual training in Fund, portfolio and risk management in the Financial Services Sector
  • Prevention of Money laundering and Risk of sanctions, V-AML-92/2021, 11/23/21
  • Suspicious Transactions, S-110/2021, 08/16/21
  • Advanced level training in NILITFP Prevention, NR.BDA170401042, 10/04/19

LANGUAGES

Russian: C2 Proficient
Latvian: C2 Proficient
English: C1 Advanced

WEBSITES, PORTFOLIOS, PROFILES

www.linkedin.com/in/alina-markova-10a51a337

Timeline

FINANCIAL PRODUCT DEVELOPMENT MANAGER

MyDucat Ltd.
07.2024 - Current

RELATIONSHIP BANKING MANAGER

LPB Bank
01.2017 - 04.2024

SPECIALIST

LPB Bank
08.2015 - 12.2016

VIP PASSENGER SERVICE AGENT

Capital Handling Riga
08.2014 - 07.2015

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J.Raina Secondary school Nr.6

BA - Master's Degree

School of Business and Finance

BA - Bachelor

School of Business And Finance
Alina Markova