Anete Karlīna Rudzīte
Riga
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Recruitment Specialist
SIA Biuro
03.2022 - Current
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
- Developed recruiting strategies to identify qualified candidates and build network.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Promptly corresponded with applicants and coordinated and conducted interviews.
Sales Manager
SIA SkyBaltic
11.2021 - 03.2022
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Barista Supervisor
Art Of Coffee Dublin
10.2019 - 06.2021
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Researched and resolved account and service problems with friendly, knowledgeable support.
- Listened to customers in actively to assess issues and provide accurate information.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
Bartender
SIA Cafe Del Mar Riga
05.2018 - 10.2021
- Greeted new customers, discussed specials and took drink orders.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Education
High School Diploma -
Rīgas 31. Vidusskola
Rīga05.2019
Skills
- Problem Resolution
- Creative Strategies
- Organizational Systems
- Customer Needs Assessments
- Customer Service Process Improvement
- Recruitment and Selection
- Internal Communications
- Database Maintenance
- Client Requirements
Languages
Latvian
Native language
English
Advanced
C1
Russian
Upper intermediate
B2
Timeline
Recruitment Specialist
SIA Biuro
03.2022 - Current
Sales Manager
SIA SkyBaltic
11.2021 - 03.2022
Barista Supervisor
Art Of Coffee Dublin
10.2019 - 06.2021
Bartender
SIA Cafe Del Mar Riga
05.2018 - 10.2021
High School Diploma -
Rīgas 31. Vidusskola
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