Anna Abrama
Riga,RIX
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2
2
years of professional experience
Work History
Waitress
Balts
12.2023 - 08.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Project Assistant Summer Intern
Riga City Council Property Department
08.2022 - 08.2022
- Organized and maintained digital files, enabling easy access to essential documents when needed.
- Supported team collaboration with effective communication, contributing to a positive work environment.
- Developed an understanding of company goals and objectives through regular interaction with colleagues across various departments during the summer internship program.
- Handled administrative duties, filing, and errands.
Sales Assistant
Sinsay
06.2022 - 06.2022
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Fielded customer questions to share information about products, availability, and pricing.
Education
Bachelor of Social Sciences in Law (LL.B.) -
Riga Graduate School of Law
Riga07.2027
High School Diploma -
Riga Centre Humanitarian Secondary School
Riga06.2024
Skills
- Customer Service
- Analytical Thinking
- Strong multitasking
- Handling Complaints
- Complex Problem-Solving
- Order Accuracy
Voluntary work
Students association
My tasks were:
- Defend the interests of students
- Support and promote the interests of students in school life.
- Plan and later organize school events.
- Improve the links between students and the administration.
Additional Information
Student association
My responsibilities included:
- Advocating for the interests of students.
- Supporting and promoting their involvement in school activities.
- Coordinating and executing school events.
- Enhancing communication between students and the administration.
Languages
Latvian
Native language
English
Upper intermediate
B2
Russian
Elementary
A2
Timeline
Waitress
Balts
12.2023 - 08.2024
Project Assistant Summer Intern
Riga City Council Property Department
08.2022 - 08.2022
Sales Assistant
Sinsay
06.2022 - 06.2022
Bachelor of Social Sciences in Law (LL.B.) -
Riga Graduate School of Law
High School Diploma -
Riga Centre Humanitarian Secondary School
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