Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Anna Ivanova

Anna Ivanova

Office Manager / Assistant
Riga

Summary

Experienced office professional with a strong ability to master complex systems, rules, and procedures through careful study and attention to detail. A naturally creative and empathetic individual, combining organizational skills with a warm, approachable personality that helps create a welcoming office atmosphere. Skilled in office management, personal assistance, document handling, and team coordination, with a proven track record of supporting smooth and efficient workflows.

Passionate about art, theatre, and volunteer mentoring, bringing a thoughtful, human-centered approach to workplace relationships and communication. Dedicated to fostering positive team dynamics and contributing beyond routine tasks with creativity and kindness.

Looking to contribute as a structured, reliable, and personable team member in administrative, office management, or near-accounting roles — ready to become the supportive “office heart” and trusted assistant who adds value both professionally and personally.

Overview

14
14
years of professional experience
3
3
Languages

Work History

Office Manager

DNS PAY
09.2023 - Current
  • Managing daily office operations, including supplies, vendor relations, workspace organization, and coordination with building management and service providers.
  • Coordinating business travel and logistics: booking flights and accommodations, arranging event passes and parking, and supporting executive schedules and check-ins.
  • Supporting onboarding and HR-related tasks by preparing workstations, setting up IT access, and assisting with internal communication and team integration.
  • Planning and executing internal events and celebrations, organizing seasonal gifts, and managing employee recognition initiatives.
  • Compiling departmental reports and action items for leadership, creating visual materials, and collaborating with website/content teams on internal updates and branding.

Administrator

SIA SOL BUSINESS SERVICES
03.2021 - 05.2023
  • Coordinating onboarding of payment providers by preparing compliance documentation and liaising with legal, banking, and IT departments.
  • Managing submission and approval of key documents via 1C system; organizing signing with directors and assistants.
  • Handling high volumes of email correspondence across multiple corporate accounts.
  • Supporting weekly project status meetings with management and CFO.
  • Maintaining company data on App Store Connect and Google Play Store; managing App Store Connect payment requests.
  • Conducting periodic re-onboarding and compliance reviews; providing banks with necessary documents to enable settlement processes.

Bank operations specialist

Skandinaviska Enskilda Banken AB Riga Branch
10.2019 - 06.2020
  • Processing corporate actions (issuances, splits, reverse splits) through internal systems and maintaining accurate share records.
  • Executing shareholder notifications and handling buy/sell orders per client requests following established procedures.
  • Performing internal fund transfers related to securities transactions, ensuring compliance with regulations and internal policies.

Accountant

SIA Solvay Business Services Latvia
03.2019 - 08.2019
  • Assisting the UK-based chief accountant with monthly closings and financial reporting for a key British legal entity.
  • Maintaining and reconciling detailed income and expense records to support accurate internal reporting.
  • Coordinating with the UK finance team to ensure compliance with group accounting standards and deadlines.
  • Contributing to the preparation of data for consolidated financial statements.

Accountant

SIA SmartCo
07.2011 - 03.2019
  • Preparing and submitting monthly and quarterly financial reports to the tax authorities for multiple client companies.
  • Communicating with client company executives to collect, review, and process primary financial documentation.
  • Recording transactions in accounting software and maintaining accurate and up-to-date financial records.
  • Calculating payroll and sending tax and payment breakdowns to clients for timely execution.
  • Preparing client accounts for year-end reporting and assisting the chief accountant with annual financial statements and audits.

Education

Bachelor of Social Science - Economics

Transport And Telecommunication Institute
Riga
04.2001 -

Skills

  • Office management
  • Data entry & documentation
  • Effective communication
  • Clear oral and written communication
  • Onboarding and orientation
  • Scheduling and coordination
  • Problem-solving aptitude
  • Active listening
  • Teamwork and collaboration
  • Positive and approachable attitude
  • Attention to detail
  • Team building
  • Event coordination & meeting planning
  • Inventory control & expense reporting
  • Workforce and staff management
  • Billing and financial administration
  • Senior leadership support
  • Computer proficiency (MS Office, internal systems)
  • Analytical mindset & numerical aptitude
  • Data organization & spreadsheet management

Interests

Theatre

Charity

Art

Psychology

Crocheting, Sewing

Creative crafting

Timeline

Office Manager

DNS PAY
09.2023 - Current

Administrator

SIA SOL BUSINESS SERVICES
03.2021 - 05.2023

Bank operations specialist

Skandinaviska Enskilda Banken AB Riga Branch
10.2019 - 06.2020

Accountant

SIA Solvay Business Services Latvia
03.2019 - 08.2019

Accountant

SIA SmartCo
07.2011 - 03.2019

Bachelor of Social Science - Economics

Transport And Telecommunication Institute
04.2001 -

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Anna IvanovaOffice Manager / Assistant