Anna Lukass
Jaunmarupe
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
1
1
year of professional experience
Work History
Cashier
Circle K Gas Station
05.2024 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Helped customers complete purchases, locate items, and join reward programs.
Consultant
AS DROGAS
09.2023 - 04.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Counted money in drawers at beginning and end of each shift.
- Answered product questions using knowledge of sales and store promotions.
Education
Bachelor's Degree - Law&Diplomacy
Riga Graduate School of Law
Riga, Latvia06.2027
High School Diploma -
Riga Cultures Secondary School
Riga, Latvia07.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Time management skills
- Cleaning and sanitizing
- Product restocking
- Product Knowledge
Languages
Latvian
Native language
English
Advanced
C1
German
Intermediate
B1
Russian
Elementary
A2
Timeline
Cashier
Circle K Gas Station
05.2024 - 07.2024
Consultant
AS DROGAS
09.2023 - 04.2024
Bachelor's Degree - Law&Diplomacy
Riga Graduate School of Law
High School Diploma -
Riga Cultures Secondary School
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