Artis Pope
Riga,Latvia
Summary
Driven professional with strategic mindset and proven leadership abilities. Demonstrates robust skills in strategic planning and relationship management, coupled with strong communication and problem-solving abilities. Poised to drive growth and operational excellence in dynamic market environment.
Overview
18
18
years of professional experience
12
12
years of post-secondary education
1
1
Certification
Work history
Country manager/ Board member
UTA Latvija
2024.04 - 2025.02
- Ensured compliance with regulatory requirements, maintaining high standards of conduct.
- Devised sales strategies, resulting in significant revenue growth.
- Collaborated with global counterparts for sharing best practices and knowledge transfer.
- Managed crisis situations effectively minimising potential damage to company reputation.
Senior International Key Account Manager
Circle K Europe
Riga, Latvia
2019.07 - 2024.04
- Lead the International fuel tenders and sales KAM network
- Support functions for Circle K's nine business units
- Close cooperation with the Routex partners ( BP, OMV, ENI ) and 3rd party sales ( DKV&UTA )
- I'm involved in pricing projects to find the best solution for Circle K customers across Europe and 3rd party sales in our countries
- Managed key account matters including solving issues, updating on project milestones, attending meetings and managing other communications
- Applied excellent negotiation, upselling and sales techniques to maximise revenue
- Tracked and analysed key account trends, identifying opportunities for growth and eliminating potential threats
- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
- Acquire a thorough understanding of key customer needs and requirements Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
Key Account Manager
Circle K Europe
Riga, Latvia
2016.03 - 2019.07
- Navigated through tough negotiations while maintaining professional working relationships.
- Identified opportunities for cross-selling, created additional revenue streams.
- Analysed sales data, optimised performance metrics.
- Maintained detailed knowledge of industry trends, positioned products effectively in the market.
Key Account Manager
3 Step IT
Riga, Latvia
2015.03 - 2016.02
- Secured long-term customer loyalty with excellent service and understanding of client needs.
- Implemented customer retention strategies, fostered strong relationships.
- Managed complex sales cycles for maximised business growth.
- Worked closely with sales team, ensured achievement of set targets.
Head Of Regional Sales
Kolumbs
Riga, Latvia
2014.03 - 2015.03
- Built a collaborative team culture, boosting overall productivity levels.
- Improved regional sales performance by implementing unique strategies and initiatives.
- Streamlined sales processes for enhanced operational efficiency.
- Maintained compliance with company policies whilst driving regional goals forward.
Tourist Information Agent
Riga International Airport
Riga, Latvia
2012.10 - 2014.03
- Provide passengers with information about airport and arriving, departing flights
- Checked boarding passes against reservations and flight records to verify accuracy
- Verified carry-on baggage, enforcing restrictions related to size and number of allowable parcels
Check-In Agent
Havas
Frankfurt, Berlin, Munich, Germany
2011.12 - 2012.09
- Maintained team compliance with regulatory agency standards and requirements related to air and ground transport
- Promoted in-flight customer purchases, increasing sales of duty-free goods and scratchcards
- Helped passengers with loading hand luggage, stowing items safely and securely in overhead lockers
Senior Cabin Crew Member
AirBaltic
Riga, Latvia
2008.01 - 2011.10
- Mixed drinks and served wine, beer and non-alcoholic beverages for multiple guests simultaneously
Waiter Bartender
Maritim Park Hotel
Riga, Latvia
2007.05 - 2008.01
- Ensure the correct products and services are delivered to customers in a timely manner
- Serve as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Play an integral part in generating new sales that will turn into long-lasting relationships
- To grow an existing portfolio
- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
- Acquire a thorough understanding of key customer needs and requirements
- Create an inspiring team environment with an open communication culture
- Set clear team goals
Education
Diploma of Higher Education - Business, Tourism, Hotel
College of Business Administration
Riga 2011.09 - 2024.02
Skills
- Sales and marketing
- Negotiation
- Business development
- Scheduling meetings
- Strategic planning
- Sales forecasting
- Knowledge of local market
Certification
- Negotiation workshop advanced, Harvard Law School, 10/22, Copenhagen
- Negotiation workshop - A program taught by professor Robert Bordone, Harvard Law School, 10/21, Copenhagen
- Business English language courses, Riga Business School, 04/19, Riga
- Spin Selling, Neil Rackham, 06/18, Riga
- What makes a good sales person, Mentour group, 06/15, Helsinki
- Sales 24/7, Latvijas Tirdzniecības un rūpniecības kamera, 04/14
Languages
Latvian
English
Russian
German
Timeline
Country manager/ Board member
UTA Latvija
2024.04 - 2025.02
Senior International Key Account Manager
Circle K Europe
2019.07 - 2024.04
Key Account Manager
Circle K Europe
2016.03 - 2019.07
Key Account Manager
3 Step IT
2015.03 - 2016.02
Head Of Regional Sales
Kolumbs
2014.03 - 2015.03
Tourist Information Agent
Riga International Airport
2012.10 - 2014.03
Check-In Agent
Havas
2011.12 - 2012.09
Diploma of Higher Education - Business, Tourism, Hotel
College of Business Administration
2011.09 - 2024.02
Senior Cabin Crew Member
AirBaltic
2008.01 - 2011.10
Waiter Bartender
Maritim Park Hotel
2007.05 - 2008.01