Artis Pope
Riga,Latvia
Summary
Driven professional with strategic mindset and proven leadership abilities. Demonstrates robust skills in strategic planning and relationship management, coupled with strong communication and problem-solving abilities. Poised to drive growth and operational excellence in dynamic market environment.
Overview
18
18
years of professional experience
12
12
years of post-secondary education
1
1
Certification
Work History
Country manager/ Board member
UTA Latvija
04.2024 - 02.2025
- Ensured compliance with regulatory requirements, maintaining high standards of conduct.
- Devised sales strategies, resulting in significant revenue growth.
- Collaborated with global counterparts for sharing best practices and knowledge transfer.
- Managed crisis situations effectively minimising potential damage to company reputation.
Senior International Key Account Manager
Circle K Europe
Riga, Latvia
07.2019 - 04.2024
- Lead the International fuel tenders and sales KAM network
- Support functions for Circle K's nine business units
- Close cooperation with the Routex partners ( BP, OMV, ENI ) and 3rd party sales ( DKV&UTA )
- I'm involved in pricing projects to find the best solution for Circle K customers across Europe and 3rd party sales in our countries
- Managed key account matters including solving issues, updating on project milestones, attending meetings and managing other communications
- Applied excellent negotiation, upselling and sales techniques to maximise revenue
- Tracked and analysed key account trends, identifying opportunities for growth and eliminating potential threats
- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
- Acquire a thorough understanding of key customer needs and requirements Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
Key Account Manager
Circle K Europe
Riga, Latvia
03.2016 - 07.2019
- Navigated through tough negotiations while maintaining professional working relationships.
- Identified opportunities for cross-selling, created additional revenue streams.
- Analysed sales data, optimised performance metrics.
- Maintained detailed knowledge of industry trends, positioned products effectively in the market.
Key Account Manager
3 Step IT
Riga, Latvia
03.2015 - 02.2016
- Secured long-term customer loyalty with excellent service and understanding of client needs.
- Implemented customer retention strategies, fostered strong relationships.
- Managed complex sales cycles for maximised business growth.
- Worked closely with sales team, ensured achievement of set targets.
Head Of Regional Sales
Kolumbs
Riga, Latvia
03.2014 - 03.2015
- Built a collaborative team culture, boosting overall productivity levels.
- Improved regional sales performance by implementing unique strategies and initiatives.
- Streamlined sales processes for enhanced operational efficiency.
- Maintained compliance with company policies whilst driving regional goals forward.
Tourist Information Agent
Riga International Airport
Riga, Latvia
10.2012 - 03.2014
- Provide passengers with information about airport and arriving, departing flights
- Checked boarding passes against reservations and flight records to verify accuracy
- Verified carry-on baggage, enforcing restrictions related to size and number of allowable parcels
Check-In Agent
Havas
Frankfurt, Berlin, Munich, Germany
12.2011 - 09.2012
- Maintained team compliance with regulatory agency standards and requirements related to air and ground transport
- Promoted in-flight customer purchases, increasing sales of duty-free goods and scratchcards
- Helped passengers with loading hand luggage, stowing items safely and securely in overhead lockers
Senior Cabin Crew Member
AirBaltic
Riga, Latvia
01.2008 - 10.2011
- Mixed drinks and served wine, beer and non-alcoholic beverages for multiple guests simultaneously
Waiter Bartender
Maritim Park Hotel
Riga, Latvia
05.2007 - 01.2008
- Ensure the correct products and services are delivered to customers in a timely manner
- Serve as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Play an integral part in generating new sales that will turn into long-lasting relationships
- To grow an existing portfolio
- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
- Acquire a thorough understanding of key customer needs and requirements
- Create an inspiring team environment with an open communication culture
- Set clear team goals
Education
Diploma of Higher Education - Business, Tourism, Hotel
College of Business Administration
Riga 09.2011 - 02.2024
Skills
- Sales and marketing
- Negotiation
- Business development
- Scheduling meetings
- Strategic planning
- Sales forecasting
- Knowledge of local market
Certification
- Negotiation workshop advanced, Harvard Law School, 10/22, Copenhagen
- Negotiation workshop - A program taught by professor Robert Bordone, Harvard Law School, 10/21, Copenhagen
- Business English language courses, Riga Business School, 04/19, Riga
- Spin Selling, Neil Rackham, 06/18, Riga
- What makes a good sales person, Mentour group, 06/15, Helsinki
- Sales 24/7, Latvijas Tirdzniecības un rūpniecības kamera, 04/14
Languages
Latvian
English
Russian
German
Timeline
Country manager/ Board member
UTA Latvija
04.2024 - 02.2025
Senior International Key Account Manager
Circle K Europe
07.2019 - 04.2024
Key Account Manager
Circle K Europe
03.2016 - 07.2019
Key Account Manager
3 Step IT
03.2015 - 02.2016
Head Of Regional Sales
Kolumbs
03.2014 - 03.2015
Tourist Information Agent
Riga International Airport
10.2012 - 03.2014
Check-In Agent
Havas
12.2011 - 09.2012
Diploma of Higher Education - Business, Tourism, Hotel
College of Business Administration
09.2011 - 02.2024
Senior Cabin Crew Member
AirBaltic
01.2008 - 10.2011
Waiter Bartender
Maritim Park Hotel
05.2007 - 01.2008
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