Daniela Lisovska
Riga
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Sales Associate
FG Catering
Riga
01.2022 - Current
- Maintained up-to-date knowledge of store merchandise and policies.
- Attended weekly team meetings to review performance goals and objectives.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
- Tracked sales performance metrics to identify trends in market place.
- Processed transactions using a point-of-sale system.
- Assisted customers with product selection, sizing and styling.
- Demonstrated product features and benefits for customers' needs.
- Provided accurate information about products, prices and services.
- Handled customer complaints in a professional manner.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Engaged customers in friendly, professional dialogue to determine needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Built and maintained relationships with peers and upper management to drive team success.
- Adhered to company initiatives and achieved established goals.
- Worked with fellow sales team members to achieve group targets.
- Assessed customer needs to provide assistance and information on product features.
Promotions Team Member
Mobily
Riga
05.2020 - 11.2021
- Organized promotional events, including booking venues and coordinating vendors.
- Responded to customer inquiries regarding promotions via email or phone calls.
- Distributed promotional materials at trade shows and conventions.
- Provided support in organizing promotional giveaways and contests.
- Managed inventory of promotional materials such as banners, signs, and posters.
Education
BBA - Digital Arts
RMMT College
Riga05-2024
High School Diploma -
Highscool of Sigulda
Sigulda05-2020
Skills
- Customer relationship management
- Visual merchandising
- Event coordination
- Sales support
- Team collaboration
- Clerical support
- Flexible and adaptable
- Excellent communication
- Microsoft office
- Computer skills
Languages
Latvian
First Language
English
Advanced (C1)
C1
Timeline
Sales Associate
FG Catering
01.2022 - Current
Promotions Team Member
Mobily
05.2020 - 11.2021
BBA - Digital Arts
RMMT College
High School Diploma -
Highscool of Sigulda