Darja Fjodorova
Riga,Latvia
Summary
Accomplished professional with expertise in front-of-house management and restaurant operation coordination. With strong scheduling competence, time management proficiency, and organisational efficiency. Proficient in MS Office and office equipment handling.
Career transition to back of the house operations and administration.
Google Data Analyst Certificate - in progress.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Chef de Rang/Maitre'd
Viking River Cruises
Basel
2018.04 - 2026.02
- Promoted through several roles, started as restaurant and bar waiter and progressed to Maitre'd managing restaurant and bar team of 15 for international clientele. Responsible for following strict maritime safety and health regulations to keep guests and crew safe. Acted as primary point of contact for solving problems and de-escalating issues with both guests and multi-national team. Managed all purchases for department. Balanced needs of guests and crew while making sure to not over-order or waste budget. Conducted regular physical audits of beverage stock and restaurant equipment to ensure accuracy.
- Schäferweg 20, CH-405 Basel, http://vikingrivercruises.com
- Seasonal
Head-waitress
A22 Hotel
Riga, Latvia
2021.04 - 2021.07
- Welcomed guests to restaurant, escorted guests to table, served and presented dishes and drinks, and recommended best meals suited for guests. Organized team work, attended daily meetings, discussed previous evening success and mistakes, work with cashier machines, and fill out daily income documentation.
- Ausekla street 22, Riga, Latvia, LV-1010, https://a22hotel.com/
- Hotel and Restaurant
Waitress
Extra People
Riga, Latvia
2017.11 - 2018.03
- Working in guidance of event manager, was responsible for preparing room for event specific, setting up table cloths and place settings, and putting up buffet if necessary. Main responsibility during events to provide required service serving drinks and food for event guests.
- Maza Nometnu street 10/1, Riga, Latvia, LV-1002, http://extrapeople.lv/en/
- Event staffing agency
Waitress/head-waitress
SK6
Riga, Latvia
2014.10 - 2017.07
- Welcomed guests to restaurant, escorted guests to table. During evening provided service using knowledge of food and drink and make guests feel comfortable and welcome. Waitress responsibilities were knowledge of restaurant food and drinks, work with cashier machine. As head-waitress, had to organize work of staff and communicate with guests if there were any complaints about food or service provided.
- Skarnu street 6, Riga, Latvia, LV-1050, http://muusu.lv/
- Restaurant Muusu
Education
Master's degree - Law
University of Latvia
Latvia 2008.09 - 2014.02
Skills
- Scheduling competence
- Organisational efficiency
- Discretion handling
- Time management proficiency
- Customer Service
- Communication skills
- Restaurant operation coordination
- Knowledge of food allergens
- Front of House (FOH) management
- Inventory control and record keeping
- MS Office
- Office equipment handling
Certification
- Foundations Data Data Everywhere (Google, Coursera), Credential ID 712VRXDBL606.
- Ask Questions to Make Data-Driven Decisions (Google, Coursera), Credential ID Q952VAN6940G.
- Prepare Data for Exploration (Google, Coursera), Credential ID YHC5NO6QVDVU.
LANGUAGE SKILLS
Russian Native
Fluent
Latvian Native
Fluent
English Proficient
Advanced
Spanish Elementary
Elementary
Disclaimer
The information provided in CV is true, correct and with the best of my knowledge I agree with using my personal data, all data in this application form and working experience purpose to consider me for job.
Affiliations
- Travelling
- Reading
- Cycling
- Food
Timeline
Head-waitress
A22 Hotel
2021.04 - 2021.07
Chef de Rang/Maitre'd
Viking River Cruises
2018.04 - 2026.02
Waitress
Extra People
2017.11 - 2018.03
Waitress/head-waitress
SK6
2014.10 - 2017.07
Master's degree - Law
University of Latvia
2008.09 - 2014.02