Eduard Melkumov
Riga
Summary
Developed strong improvisational and problem-solving skills in immersive entertainment settings. Adept at engaging with diverse audiences and maintaining character integrity under varied scenarios. Seeking to transition into new field where these skills can create impactful and engaging experiences.
Overview
5
5
years of professional experience
Work History
Hookah Maker
Milano Hookah Lounge
06.2024 - 12.2024
- Maintained a calm demeanor under pressure, resolving customer complaints professionally while preserving company reputation.
- Worked closely with bartenders and waitstaff to coordinate orders efficiently, minimizing wait times for guests.
- Played an integral role in staff recruitment efforts, helping to identify and onboard talented individuals who shared our commitment to customer satisfaction.
- Innovated new flavor combinations based on customer preferences, keeping the menu fresh and appealing to returning patrons.
- Enhanced customer satisfaction by crafting high-quality hookahs and maintaining a clean work environment.
- Demonstrated flexibility by adapting quickly to changing customer demands or special requests during busy periods.
- Assisted management in implementing new procedures for efficient order-taking and fulfillment processes, improving overall service quality.
- Developed strong relationships with regular customers, resulting in increased loyalty and positive word-of-mouth referrals.
- Contributed to the design of new escape room themes, leading to an increased variety of immersive experiences for customers.
- Aided in maintaining a high level of energy and enthusiasm throughout performances, ensuring a memorable experience for all participants.
- Supported marketing efforts by participating in promotional events and contributing content for social media platforms.
Restaurant Waiter
Restaurant Uzbekistan
06.2022 - 01.2023
Escape Room Actor
Uniquest
08.2019 - 03.2020
Education
High School Diploma -
Turiba University
Riga, Latvia05-2025
Skills
- Strong communication skills
- Reliability and punctuality
- Decision-making
- Conflict resolution
- Stage presence
- Quick thinking
- Character development
- Emotional control
- Teamwork
- Teamwork and collaboration
- Multitasking
- Problem-solving abilities
- Customer service
- Service quality
- Problem-solving
- Complaint resolution
gym,games
I visit gym 3-4 time a week, trying to keep my body strength and fresh, also really like to play some games on Pc sometimes on PS, very interested in it. This is my 2 types of relaxation and having some rest out of day routinne
Languages
Russian
Native language
English
Advanced
C1
Timeline
Hookah Maker
Milano Hookah Lounge
06.2024 - 12.2024
Restaurant Waiter
Restaurant Uzbekistan
06.2022 - 01.2023
Escape Room Actor
Uniquest
08.2019 - 03.2020
High School Diploma -
Turiba University
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