Summary
Overview
Work History
Education
Skills
Websites
Certification
LANGUAGES
Hobbies and Interests
DRIVING LICENSE
LINKS
Timeline
Generic
EVA SEMJONOVA

EVA SEMJONOVA

Ozolnieki

Summary

  • Experienced pharmacist and pharmacy manager with a proven track record of achieving high-quality work and exceeding goals in the pharmaceutical industry. Skilled in attracting and retaining clients, increasing pharmacy turnover, and delivering top-notch pharmaceutical care. Strong foundation in leadership, communication, and personal development.
  • Qualified with proven ability to manage and grow key client relationships, successfully leading initiatives that enhance customer satisfaction and retention. Demonstrated expertise in contract negotiation and strategic account planning. Dynamic professional with extensive experience in customer service, highly organized and able to establish relationships.
  • Seeking a dynamic work environment that values innovation and offers opportunities for professional growth and development.
  • Ready to help team achieve company goals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Key Account Manager

UAB New Nordic
07.2024 - Current
  • Built and maintained strong client relationships to drive business growth.
  • Strengthened client relationships through regular communication and effective problemsolving.
  • Created sales forecasts to target daily, monthly and yearly objectives.
  • Analyzed sales and customer data to identify trends and opportunities for increased profitability.
  • Implemented strategic sales plans to achieve consistent revenue growth across key accounts.
  • Negotiated prices, terms of sales and service agreements.
  • New product registration. Launching in market.
  • Developed and managed budgets for digital and print marketing campaigns, collaborating closely with graphic designers, publishing professionals, and digital marketing experts to optimize strategy and execution.
  • Efficiently resolved order-related issues in our web shop, ensuring seamless coordination and close collaboration with wholesalers.
  • Daily routine with reports, plans etc.

Deputy Head

Europharmacy, Jelgava
12.2023 - 06.2024
  • Substitution of pharmacy manager as well as need in high turnover pharmacy
  • Managing, supporting, encouraging other pharmacy employees, assessing the competences of them
  • Controlling of goods circulation, monitoring ordering process of medications
  • Data entry, reporting review of different data, responsible for adhering specific regulations, such as verification process of medicines, pharmaceutical legislation and other
  • Sharing with ideas how to increase turnover of pharmacy ensuring high quality and long term customer service in very dynamic work environment

Pharmacy Manager

BENU Pharmacy, Jelgava
11.2017 - 12.2023
  • All duties were performed to ensure full-time pharmacy operation!
  • Managing and supporting other pharmacy employees
  • Modelling, planning and executing financial processes
  • Supplying medication
  • Control of goods circulation
  • Ensuring high-quality, long-term customer service and cooperation with medical specialists
  • Providing remote customer consultations
  • Providing home delivery of clients’ medications
  • Informing clients about the possible effects of medications
  • Monitoring ordering process of pharmacy medication stock

Pharmacy Manager

Latvias Pharmacy, Jaunmārupe
10.2015 - 12.2017
  • Running/managing the pharmacy; customer service
  • Control of goods circulation
  • Provision of product assortment
  • Keeping track of the planned budget, its successful execution, analysis of financial results in cooperation with the leading manager, creation of a work schedule, motivation and cohesion of employees

Pharmacist

BENU Pharmacy, Jelgava
06.2010 - 10.2015
  • High quality customer service
  • Data entry and management
  • Prescription reversal
  • Control of bills of lading

Education

Master's Degree - Health Sciences in Pharmacy

University of Latvia
01.2010

Bachelor - Health Sciences in Pharmacy

University of Latvia
01.2008

Skills

  • Account strategy development
  • Client needs assessment
  • Services optimization
  • Sales negotiations
  • Problem-solving
  • Sales reporting
  • Team collaboration
  • Organizational skills, task prioritization

Certification

  • Pharmacist's Sertificate | Dec 2013 - Nov 2026
  • Different Proffesional Development Courses:
  • Pharmacist participation in the selection of skin care products and the solution of common skin problems, 12.2024.
  • First aid course. 05.2024.
  • Cardiovascular prevention. 01.2024.
  • Rare neurological diseases.12.2023. Client consulting, theory and practice. 12.2023.
  • Effective analgesic theraphy and princips. Opioids. 11.2023.
  • Theraphy of pediatric diseases. 05.2022.
  • Health of gastrointestinal tract. 12.2020. and others

LANGUAGES

Latvian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Russian
Elementary (A2)

Hobbies and Interests

  • Active leisure- hiking, swimming;
  • Reading books about past times exploring how people lived in war time; detectives; books about medicine.
  • Interests- Enduro motosport with my family actively participating in the sport; Nature ; Politics.

DRIVING LICENSE

Driving License Category B Category

LINKS

LinkedIn.com: http://www.linkedin.com/in/eva-semjonova-a90559266

Timeline

Key Account Manager

UAB New Nordic
07.2024 - Current

Deputy Head

Europharmacy, Jelgava
12.2023 - 06.2024

Pharmacy Manager

BENU Pharmacy, Jelgava
11.2017 - 12.2023

Pharmacy Manager

Latvias Pharmacy, Jaunmārupe
10.2015 - 12.2017

Pharmacist

BENU Pharmacy, Jelgava
06.2010 - 10.2015

Master's Degree - Health Sciences in Pharmacy

University of Latvia

Bachelor - Health Sciences in Pharmacy

University of Latvia

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EVA SEMJONOVA