Guna Bambale

• Established and lead process development strategy (automation, business process redesign)
• Collaborated with cross-functional teams and stakeholders to identify areas of improvement, leading to increased efficiency and customer delivery
• Created team delivery indicator framework

• Led PEP (Politically Exposed People) global project's operational team ensuring project deliveries
• Reinforced continuous improvement culture in order to decrease manual workload and increase investigation accuracy recognized by project stakeholders

• Supervised operational department covering Accounts Payable, Indirect Provisioning and Travel & Expense and Purchasing card processes
• Change agent for global automation and business transformation initiatives targeting streamlined process flows and delivery target achievements.

• Managed daily team operations, ensuring smooth workflow and timely delivery.
• Area Subject Matter Expert and key participant in integration and automation projects (migration to SAP)

• Ensured Travel and Expense, as well as Accounts payable process support services are provided in accordance to service level agreements and meeting customer needs by promoting continuous improvement culture and implementing actionable changes.

Created and maintained audit framework to ensure compliance with group's Policies, managed corporate expense programs and reporting

• Collaborated with cross-functional teams to initiate Travel expense management tool implementation meeting organizations' set requirements (Concur & SAP)

Served as a subject matter expert on Travel expense management system ensuring timely delivery and compliance with company' s Policies

• Handled debtor relations, developed effective relationships with customers
• Performed assistant accountant duties