Haralds Mūrnieks
Rīga
Summary
I am a hardworking and a passionate job seeker, willing to take on added responsibilities in order to help the team achieve company goals. Eager to secure Junior wood quality control specialist position.
Overview
7
7
years of professional experience
Work History
Waiter
Mazais Otto
05.2016 - 05.2020
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Guest Service Assistant
Hotel Roma
05.2020 - 09.2020
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Welcomed guests on arrival, displaying professional and friendly approach.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
Driver Captain
Thuisbezorgd
09.2020 - 09.2021
- Proved my ability to learn quickly and adapt to new situations.
- Self-motivated and inspired by others, I strived and did break city records in deliveries, hours worked and kilometers driven.
- Organized team building events, motivated others to increase workload efficiency.
- Proved my ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support, guidance and adequate training for the employees.
- Managed and evaluated emergency situations to ensure safety of the employees.
- Conducted performance reviews of employees based on statistics.
- Helped open and ensure functionality one of the first Hub-less, all digital operations Thuisbezorgd in the Netherlands.
Warehouse Inventory Clerk
ASA
09.2021 - 02.2022
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations.
- Checked packages and merchandise for damage and notified supervisors.
- Followed safety and health regulations at all times.
Store Closer
SPAR City
02.2022 - 06.2023
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Dealt with customer calls regarding complaints and questions.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Taught various skills, to the employees - operating different machinery, efficient and quick cleaning, dealing with difficult customers and challenging situations.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- On a daily basis prevented theft, returned stolen products.
Education
High School Diploma -
Riga State Gymnasium No 3
Riga, Latvia2017
High School Diploma -
Riga High School No 1
Riga, Latvia2019
Extracurricular - Introduction To Data Science
Maastricht University
Maastricht, Netherlands2021
Minor - Crisis Management in Organisations
Maastricht University
Maastricht, Netherlands2023
Minor - Neuropsychology And Law
Maastricht University
Maastricht, Netherlands2023
Bachelor of Arts - Digital Society
Maastricht University
Maastricht, Netherlands07.2024
Skills
- Self-motivated;
- Flexibility and accessibility;
- Communication, networking;
- Data management, analysis;
Real-estate
I recently acquired a property in the centre area of Riga, with the intent to rent it out. I am really passionate of this new endeavor as it has opened many doors for me. I dream of one day purchasing a building in the nearby area of said apartment and reconstruct it with the intent of renting it with sustainable pricing for the people of Latvia who are less fortunate in terms of income.
Languages
Latvian
Native language
English
Advanced
C1
Russian
Upper intermediate
B2
Dutch
Elementary
A2
Spanish
Beginner
A1
Ready to
Conduct the wood quality control and collection, perform the necessary calculations and measurements;
Ensure the most efficient flow logistics of the product;
Do the primary document filing and control, administration;
Inventory stock management, data entry;
Ensuring the order of the inventory;
Timeline
Store Closer
SPAR City
02.2022 - 06.2023
Warehouse Inventory Clerk
ASA
09.2021 - 02.2022
Driver Captain
Thuisbezorgd
09.2020 - 09.2021
Guest Service Assistant
Hotel Roma
05.2020 - 09.2020
Waiter
Mazais Otto
05.2016 - 05.2020
High School Diploma -
Riga State Gymnasium No 3
High School Diploma -
Riga High School No 1
Extracurricular - Introduction To Data Science
Maastricht University
Minor - Crisis Management in Organisations
Maastricht University
Minor - Neuropsychology And Law
Maastricht University
Bachelor of Arts - Digital Society
Maastricht University
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