Ilze Legzdina
Riga,
Summary
I am hardworking, detail-oriented, self-motivated, fast learner seeking for new experiences and challenges. Last few years I have been working as a Director in Shipping Agency. Successful at managing customs compliance, marketing, communication with clients as well as managing all the necessary documents in daily basis. Excellent at problem solving and to work under pressure. I am very flexible and can work independently as well in team. I understand and well manage social media and networks.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Land Transport Administration Latvia & Estonia
CMA CGM Ltd
09.2023 - Current
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Managed daily transport orders/tasks in Latvia & Estonia.
- Weekly follow up regarding costs and revenues.
- Fixing invoicing issues.
- Working with team and individually to improve overall results.
- Working closely with sales team to provide best possible service for clients.
- Fixing import or export issues.
Global Accounts Coordinator
CMA CGM Ltd
01.2023 - 09.2023
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used coordination and planning skills to achieve results according to schedule.
- Built relationships with customers and community to establish long-term business growth.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Director
Seatrans Ltd
01.2019 - 05.2022
- Hired and directed team to achieve daily and long-term operations and business goals.
- Provided documentation of processes to comply with regulations and company policies.
- Managed daily operations to increased productivity.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Communicate with clients on daily bases to maintain high quality service.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
Deputy Director
Seatrans Ltd
03.2017 - 12.2018
- Contributed to short- and long-term strategic planning and identified potential new markets, lines of business and funding opportunities.
- Communicate all emergencies, delays due to weather and carrier schedule changes to customers.
- Streamlined company processes and procedures while enhancing customer satisfaction.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Drafted invoices for completed work.
Shipping Agent
Seatrans Ltd
04.2015 - 02.2017
- Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
- Managed documents of load plans, cargo cleanliness inspections and transportation processes.
- Arranged transport of goods with shipping or freight companies.
- Entered shipping information into computer system and estimated freight and postal rates.
- Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.
- Advised clients on transportation and payment methods.
- Worked flexible hours; night, weekend, and holiday shifts.
Executive Assistant
EMSA Capital
05.2012 - 09.2012
- Organized and coordinated conferences and monthly meetings.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Filed paperwork and organized computer-based information.
- Worked with senior management to initiate new projects and assist in various processes.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Education
Bachelor Degree - Business Administration And Marketing
The RISEBA University
Riga, Latvia06.2017
Skills
Fast learner
Attention to Detail
Problem Solving
Hard worker
Communication
Team player
Ability to Multitask
Work Ethic
Flexibility
Time Management
Microsoft Office
Languages
Latvian
Native language
English
Proficient
C2
Russian
Beginner
A1
Certification
- "Latvijas Kuģu Brokeru un Aģentu Nacionālā Asociācija" Certified "Shipping Agent" Riga, Latvia
- “BALTIJAS DATORU AKADEMIJA” Ltd Certificate in “Adobe Illustrator CC basics” Riga, Latvia
From 27.06.2019 till 28.06.2019
- “DATORZINĪBU CENTRS” Ltd Certificate in “E-commerce for business development” Riga, Latvia
From 24.04.2019 till 25.04.2019
- ''Riga TechGirls'' program ''Discover Tech'' Riga, Latvia (48 hours)
Hobbies
Traveling, sport, reading books, self-development.
Timeline
Land Transport Administration Latvia & Estonia
CMA CGM Ltd
09.2023 - Current
Global Accounts Coordinator
CMA CGM Ltd
01.2023 - 09.2023
Director
Seatrans Ltd
01.2019 - 05.2022
Deputy Director
Seatrans Ltd
03.2017 - 12.2018
Shipping Agent
Seatrans Ltd
04.2015 - 02.2017
Executive Assistant
EMSA Capital
05.2012 - 09.2012
Bachelor Degree - Business Administration And Marketing
The RISEBA University
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