Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Ingrīda Nukša

Riga,Latvia

Summary

Experienced leader in banking and finance area with strong background in project and program management for cross-border end-to-end initiatives from initiation to final implementation. Subject matter expert for various lending related business processes and IT systems, regulatory reporting, portfolio migrations and mergers

Passionate about improving customer service and delivering business value through smart, modern, data-driven solutions.

Overview

17
17
years of professional experience

Work history

Credit Systems Unit Manager

Luminor Bank AS
02.2022 - Current
  • Owning the end-to-end credit process technological solutions for private lending area
  • Leading the implementation of new tools and features
  • Building and managing a high-performing cross-border team of delivery managers and business analysts
  • Being accountable for the overall vision and strategy of Lending tools developments to follow up with industry trends and best practices
  • Responsible for prioritization of developments in area and budget allocation

Project Manager/ Business Analyst

Avalanche Laboratory OÜ
05.2018 - 01.2022


Assignment to Luminor Bank projects:


Project: Lending Automation

Role: Lead of Business Analysis stream

Time period: from Jan, 2021 - Jan, 2022


Management of business analysis work: establish business analysis routines and techniques, create business analysis plan, resource allocation according to business road-maps, priorities and cross-area dependencies. Business requirements engineering. Prioritization of the tasks for the business and IT teams in the project. Management of other project activities: follow-up developments backlog, plan sprints and iterations for IT teams and implement effective testing process.


Project: New Bank Core Consolidation, Lending Area

Role: Lead of Business Analysis LV/ EE, Lending migration stream lead in EE

Time period: Jul, 2019 - Dec, 2020


Leading the project analysis, development and testing activities for the most important project in organization with time critical delivery. Covering migration requirements, data analysis, prioritization of development backlog for Lending area. Worked in close cooperation with CC Program management to create and coordinate go-live migration execution plans for multiple migration waves in Latvia and Estonia including migration night activities.

Business Service Owner

Swedbank AS
01.2009 - 04.2018

Key delivered projects in Swedbank AS


Project: Implementation of GDPR

Role: Analysis lead and project manager for Baltic Lending

Preparation, launch and management of data inventory in Lending systems according to GDPR requirements. Analysis of business processes and IT applications for compliance with GDPR – identification of gaps, formulation of development needs, prioritization, development support and testing of developments.


Project: Anacredit reporting

Role: Program coordinator for Latvia/ Stream lead in Lending area

Covering all product areas coordination and requirements alignment with ECB/ Anacredit regulations. Facilitation of requirements and coordination of developments for Regulatory reporting tools in Latvia, Lithuania and Estonia for submitting reports to Central banks.


Project: EURO implementation in Latvia

Role: Project manager/ Stream lead/ business analysis

Coordination and management of Lending stream, reporting to overall EURO program management. Management of end-to-end activities, from project start-up, testing iterations and changeover night activities.


Project: Acquisition of Hipoteku bank portfolio

Role: Business analyst

Analysis, negotiation, and implementation of business processes for the first major portfolio migration in Swedbank Baltic. Time critical takeover, covering migration requirements, detailed migration plan, takeover steps (data loading techniques, data analysis and improvements) and customer communication


Other responsibilities

Ownership of IT systems portfolio: responsible for developments priorities, follow-up SLAs execution, maintenance costs allocation, plan future strategies for new technologies developments.



Education

Riga Business School, MBA programm
09.2024 -

Bachelor's degree in Business Managment -

University of Latvia

Skills

  • Banking & Finance Products and Processes
  • Leadership & Teamwork
  • Agile Ways of Working
  • Business & IT Alignment
  • Cross-border Program and Project Management
  • Cross-functional Collaboration
  • Customer Lifecycle Optimization
  • Digital Sales & Automation Tools
  • Regulatory Compliance (eg, GDPR, EAA, Anacredit, etc)

Languages

English
Fluent
Latvian
Native
Russian
Upper intermediate

Timeline

Riga Business School, MBA programm
09.2024 -

Credit Systems Unit Manager

Luminor Bank AS
02.2022 - Current

Project Manager/ Business Analyst

Avalanche Laboratory OÜ
05.2018 - 01.2022

Business Service Owner

Swedbank AS
01.2009 - 04.2018

Bachelor's degree in Business Managment -

University of Latvia
Ingrīda Nukša