Summary
Overview
Work History
Skills
Training
Timeline
Generic
Ināra Bite

Ināra Bite

Team Manager
Riga

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

10
10
years of professional experience
3
3
Languages

Work History

Game Presenter

Playtech
08.2023 - Current
  • Ensuring great customer service in an efficient manner.
  • Provide a high level of customer service, and promote a positive attitude to create a fun and entertaining experience.
  • Assisting the customers with the explanation of game rules and procedures.
  • Sharing ideas and suggestions with superiors in order to improve product quality and efficiency.

Secretary of Court Sessions

Riga City Court
08.2022 - 06.2023
  • Managing the courtroom, making sure the court session would go smoothly.
  • Preparing and sending out the necessary documents in preparation for the next court session.
  • Managing the documentation in the inner court system and paperwork outside it.
  • Communicating with involved parties in a discreet manner, keeping the confidential information safe.
  • Maintaining high attention to detail and work speed.

Team Manager

Evolution Gaming
02.2021 - 07.2022
  • Managing, supervising, recruiting, and coaching a team of 60+ employees.
  • Setting personal performance targets for the subordinates.
  • Maintaining full 24/7 schedule coverage for the team.
  • Leading briefings, team meetings, one-on-one meetings, and exit interviews.
  • Ensuring team results are in accordance with the company's KPIs.
  • Maintaining a high standard of operational excellence on gaming floors.
  • Providing re-training and general training for subordinates.
  • Evaluating, reviewing, and assessing the performance of subordinates, and providing feedback.
  • Ensuring effective cross-department collaboration.

Games Presenter

Evolution Gaming
02.2016 - 02.2021
  • Ensuring great customer service in an efficient manner.
  • Provide a high level of customer service, and promote a positive attitude to create a fun and entertaining experience.
  • Assisting the customers with the explanation of game rules and procedures.
  • Sharing ideas and suggestions with superiors in order to improve product quality and efficiency.

Skills

  • Microsoft Office package

  • Atlassian Software bundle

  • Exceptional communication

  • Confident public speaking

  • Effective time management

  • Relationship building

Training

  • Advanced Emotional Intelligence
  • Strategic time management

Timeline

Game Presenter

Playtech
08.2023 - Current

Secretary of Court Sessions

Riga City Court
08.2022 - 06.2023

Team Manager

Evolution Gaming
02.2021 - 07.2022

Games Presenter

Evolution Gaming
02.2016 - 02.2021
Ināra BiteTeam Manager