Lāsma Koļcova
Riga,RIX
Summary
Dynamic professional with a proven track record in sales and document management at Art Gi and The State Police of Latvia. Excelled in developing innovative sales strategies and improving document workflows, demonstrating exceptional communication and organizational skills. Achieved significant sales growth and enhanced operational efficiency, showcasing adaptability and a results-driven approach.
Overview
12
12
years of professional experience
Work History
Sales Representative
Art Gi
01.2013 - 02.2014
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed and implemented sales strategies to increase profits.
- Negotiated contracts to secure long-term business relationships and favorable pricing for clients.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Used customer insights to develop innovative sales strategies to increase sales.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Document Specialist
The State Police of Latvia
05.2019 - 11.2019
- Transmitted documents, organized revisions and tracked changes.
- Built and updated diverse documents, charts, tables and mail merges using various programs.
- Improved overall document quality by providing constructive feedback to colleagues during review sessions.
- Maintained organized and efficient document flows by using excellent planning and multitasking skills.
- Streamlined workflow processes by collaborating with team members on effective document management strategies.
- Prepared digital files, physical documents and work requests in compliance with company guidelines.
- Collaborated with cross-functional teams to gather necessary information for accurate and timely document completion.
- Carefully reviewed all documents and reports for completeness and accuracy.
Communications Specialist
The State Police of Latvia
11.2019 - Current
- Addressed citizens complaints and bad publicity promptly to preserve company integrity and image.
- Took photographs and videos during special events for promotional materials and social media pages.
- Copyedited, proofread and revised company advertisements, print materials and press releases before dispersal.
- Wrote clear, concise press releases that generated significant media coverage and increased public awareness of key initiatives.
- Effectively plan and implement the internal communication strategy, implementing various activities focused and employer's image formation and maintenance.
- Organized interviews both at the regional and national level, as well as I ensured the participation of representatives of the State Police in communication in campaigns and projects.
- Taking into account the specifics of police work, the needs and ability to adapt to changing work in case of crisis situations conditions and perform work duties with a high level of stress situations.
Education
Civil Defense And Security
Daugavpils University
Daugavpils, Latvia06.2020
Daugavpils University
Daugavpils, Latvia06.2017
Skills
- Excellent Communication
- Teamwork and Collaboration
- Customer Service
- Problem-solving abilities
- Time Management
- Multitasking
- Organizational Skills
- Adaptability and Flexibility
- Self Motivation
Languages
Latvian
Native language
Russian
Advanced
C1
English
Intermediate
B1
Timeline
Communications Specialist
The State Police of Latvia
11.2019 - Current
Document Specialist
The State Police of Latvia
05.2019 - 11.2019
Sales Representative
Art Gi
01.2013 - 02.2014
Civil Defense And Security
Daugavpils University
Daugavpils University