Summary
Overview
Work History
Skills
Timeline
Generic

Marcis Vilums

Riga

Summary

Dynamic professional with extensive experience in team management and customer service, notably as a Store Manager at LIDL. Proven track record in driving sales and enhancing operational efficiency. Skilled in sales analysis and staff training, consistently achieving targets while fostering a motivated team environment. Adept at inventory control and maintaining high service standards.

Overview

12
12
years of professional experience

Work History

Webinar Host

Academy Pro
10.2023 - 06.2025
  • Delivered live, interactive webinars focused on trading strategies, market analysis, and platform functionality for beginner to intermediate traders.
  • Demonstrated real-time trading techniques using demo and/or live accounts to help users understand order execution, chart reading, and risk management.
  • Explained how to use the trading platform’s features, tools, and indicators effectively.
  • Engaged with live audiences, answered questions via chat or voice, and clarified key trading concepts in an accessible way.
  • Worked with the content or marketing team to develop presentation materials, trading examples, and educational resources.
  • Maintained up-to-date knowledge of financial markets, trading trends, and compliance guidelines relevant to retail trading education.

Store Manager

LIDL
Riga
06.2019 - 10.2023
  • Led recruitment, training, and performance management of store staff.
  • Scheduled and supervised daily operations to ensure smooth workflow.
  • Motivated team to achieve sales, service, and operational targets.
  • Oversaw inventory, merchandising, and store presentation standards.
  • Ensured compliance with company policies, health & safety regulations.
  • Handled customer issues and upheld excellent service standards.
  • Analyzed sales data, managed budgets, and drove profitability.
  • Reported store performance to regional managers and aligned on goals.
  • Coordinated with suppliers and logistics for efficient stock flow.

Game Presenter

EVOLUTION LATVIA
Riga
08.2016 - 09.2018
  • Hosted live casino games such as roulette, blackjack, and game shows in a studio environment.
  • Engaged with online players in real time to create an entertaining and professional experience.
  • Operated gaming equipment and followed strict procedures to ensure fair play.
  • Maintained camera presence and high energy during broadcasts.
  • Adhered to company guidelines, appearance standards, and compliance regulations.

Warehouse Worker

DPD
Riga
07.2013 - 10.2014
  • Picked, packed, and labelled parcels for delivery.
  • Built and wrapped pallets for safe shipment.
  • Loaded and unloaded trucks efficiently and safely.
  • Scanned, sorted, and organized parcels by destination.
  • Maintained warehouse safety, cleanliness, and stock accuracy.

Skills

  • Team Management
  • Scheduling & Time Management
  • Customer Service
  • Sales Analysis
  • Staff training
  • Inventory Control

Timeline

Webinar Host

Academy Pro
10.2023 - 06.2025

Store Manager

LIDL
06.2019 - 10.2023

Game Presenter

EVOLUTION LATVIA
08.2016 - 09.2018

Warehouse Worker

DPD
07.2013 - 10.2014

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Marcis Vilums