Marcis Vilums
Riga
Summary
Dynamic professional with extensive experience in team management and customer service, notably as a Store Manager at LIDL. Proven track record in driving sales and enhancing operational efficiency. Skilled in sales analysis and staff training, consistently achieving targets while fostering a motivated team environment. Adept at inventory control and maintaining high service standards.
Overview
12
12
years of professional experience
Work History
Webinar Host
Academy Pro
2023.10 - 2025.06
- Delivered live, interactive webinars focused on trading strategies, market analysis, and platform functionality for beginner to intermediate traders.
- Demonstrated real-time trading techniques using demo and/or live accounts to help users understand order execution, chart reading, and risk management.
- Explained how to use the trading platform’s features, tools, and indicators effectively.
- Engaged with live audiences, answered questions via chat or voice, and clarified key trading concepts in an accessible way.
- Worked with the content or marketing team to develop presentation materials, trading examples, and educational resources.
- Maintained up-to-date knowledge of financial markets, trading trends, and compliance guidelines relevant to retail trading education.
Store Manager
LIDL
Riga
2019.06 - 2023.10
- Led recruitment, training, and performance management of store staff.
- Scheduled and supervised daily operations to ensure smooth workflow.
- Motivated team to achieve sales, service, and operational targets.
- Oversaw inventory, merchandising, and store presentation standards.
- Ensured compliance with company policies, health & safety regulations.
- Handled customer issues and upheld excellent service standards.
- Analyzed sales data, managed budgets, and drove profitability.
- Reported store performance to regional managers and aligned on goals.
- Coordinated with suppliers and logistics for efficient stock flow.
Game Presenter
EVOLUTION LATVIA
Riga
2016.08 - 2018.09
- Hosted live casino games such as roulette, blackjack, and game shows in a studio environment.
- Engaged with online players in real time to create an entertaining and professional experience.
- Operated gaming equipment and followed strict procedures to ensure fair play.
- Maintained camera presence and high energy during broadcasts.
- Adhered to company guidelines, appearance standards, and compliance regulations.
Warehouse Worker
DPD
Riga
2013.07 - 2014.10
- Picked, packed, and labelled parcels for delivery.
- Built and wrapped pallets for safe shipment.
- Loaded and unloaded trucks efficiently and safely.
- Scanned, sorted, and organized parcels by destination.
- Maintained warehouse safety, cleanliness, and stock accuracy.
Skills
- Team Management
- Scheduling & Time Management
- Customer Service
- Sales Analysis
- Staff training
- Inventory Control
Timeline
Webinar Host
Academy Pro
2023.10 - 2025.06
Store Manager
LIDL
2019.06 - 2023.10
Game Presenter
EVOLUTION LATVIA
2016.08 - 2018.09
Warehouse Worker
DPD
2013.07 - 2014.10