Marina Agapova
Rīga,Latvia
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work history
Key account manager
SIA Venipak Latvija
Rīga
07.2015 - 07.2024
- Building long-term relationships with existing clients;
- Expanding cooperation, monitoring, and analyzing the client portfolio;
- Actively selling new services and attracting new clients;
- Prepare and manage contracts, proposals, and agreements;
- Advising clients on the company's logistics services and online system;
- Analyze client needs and provide tailored solutions;
- Resolving and preventing problematic situations;
- Entering, updating, and maintaining information in the CRM system;
- Monitoring and analyzing market trends and competitor activities;
- Achieving and analyzing personal KPI indicators.
Freight forwarding agent
SIA DB Schenker
Rīga
01.2013 - 01.2015
- Accept and organized the execution of transportation orders for clients;
- Provide clients with consultations regarding transport conditions and documentation;
- Prepare loading manifests for the warehouse;
- Prepare invoices;
- Prepare reports on cargo turnover;
- Prepare price quotes for existing and new clients;
- Establish and maintain collaboration with subcontractors and partners;
- Sign contracts with new clients.
Education
Professional Master Degree - Organization and Management of International Economics Relations
RTU
Latvia 09.2012 - 01.2015
Bachelor Degree of Social Sciences in Economics - Social Sciences in economics
LLU
latvia 09.2008 - 05.2011
Skills
- Analytical skills - very good
- Digital skills - very good
- Organizational skills- excellent
- Communication skills - excellent
- Salesforce CRM
Websites
Personal Information
- Date of birth: 06/28/89
Courses
Sales Training 'Next Step to Excellence', Training Lab, SIA
Languages
English
Upper intermediate
Russian
Native
Latvian
Fluent
Timeline
Key account manager
SIA Venipak Latvija
07.2015 - 07.2024
Freight forwarding agent
SIA DB Schenker
01.2013 - 01.2015
Professional Master Degree - Organization and Management of International Economics Relations
RTU
09.2012 - 01.2015
Bachelor Degree of Social Sciences in Economics - Social Sciences in economics
LLU
09.2008 - 05.2011