Korie Barrington Zhanghuusher
Riga,RIX
Summary
A dynamic leader with a proven track record at OMCO Global, I excel in strategic project planning and fostering customer relations. My expertise in small business operations and quality management systems has driven significant improvements in service quality and efficiency. Skilled in relationship building, I ensure alignment with employer-desired skills, achieving notable success in sales strategy development.
Overview
22
22
years of professional experience
Work History
Owner
3A TECHNICIAL
02.2022 - 01.2024
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Implemented cost-saving measures without compromising on product or service quality.
- Electrical installation work in all premises (4321A)
- Building workers more than 10 Employees
- Computer and Peripheral Equipment Repair
- Prospect specialized construction companies
Owner
Mr. Korie Zhanghousher
03.2018 - 04.2022
- Completed electrical installation tasks in multiple types of premises.
- Executed electrical installation projects, delivering high-quality results within set timelines.
- Manufacture and assembly of furniture with connection
- Purchase and resale of professional equipment related to the activity
- Plumbing
- Installation and maintenance of professional equipment
- Masonry
- Tiling
Technical Support Engineer
Food Concept
05.2008 - 02.2018
- Implemented new technologies for enhanced functionality and improved user experience.
- Conducted root cause analysis of recurrent problems to prevent future occurrences and improve overall system stability.
- Contributed to the continuous improvement of internal processes by identifying areas for enhancement in service delivery methods or tools used in daily tasks.
- Participated in special projects as needed, contributing expertise while meeting tight deadlines.
- Analyzed customer feedback data to identify areas for improvement in product offerings or support services provided.
- Led training sessions for both internal staff members and external clients, promoting a better understanding of product features and troubleshooting procedures.
- Optimized system performance with regular software updates, bug fixes, and hardware upgrades.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Worked directly with clients in rollout and post-rollout stages to train and support new applications and systems.
- Met with team personnel to share details of discovered issues and recurrent custom complaints.
- Diagnosed and troubleshot hardware, software and network issues.
- Installed and configured operating systems and applications.
- Developed and implemented preventive maintenance procedures.
- Assisted in development of system security protocols.
President
OMCO Global
09.2001 - 01.2018
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Supported project management team for optimal performance.
- Built a diverse workforce through targeted recruiting efforts focused on diversity, equity, and inclusion principles.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Managed financial, operational and human resources to optimize business performance.
- Oversaw business-wide changes to modernize procedures and organization.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Devised and presented business plans and forecasts to board of directors.
- Communicated business performance, forecasts and strategies to investors and shareholders.
Education
Bachelor of Science - BUSINESS ADMINISTRATION
BUSINESS ADMINISTRATION COLLEGE
MONTEGO BAY COMMUNITY07-1990
High School Diploma -
HIGHER ADVENTIST HIGHG SCHOOL
JAMAICA06-1988
Skills
- Customer relations
- Small business operations
- Relationship building
- Service quality assurance
- Strategic project planning
- Quality management systems
- Investor relations
- Sales strategy development
Languages
English
Native language
French
Intermediate
B1
Timeline
Owner
3A TECHNICIAL
02.2022 - 01.2024
Owner
Mr. Korie Zhanghousher
03.2018 - 04.2022
Technical Support Engineer
Food Concept
05.2008 - 02.2018
President
OMCO Global
09.2001 - 01.2018
Bachelor of Science - BUSINESS ADMINISTRATION
BUSINESS ADMINISTRATION COLLEGE
High School Diploma -
HIGHER ADVENTIST HIGHG SCHOOL
Similar Profiles
Glen GervaisGlen Gervais
Facilitator at Technicial Career Ambassador NetworkFacilitator at Technicial Career Ambassador Network
Sylvie BettoniSylvie Bettoni
Directrice de comptes at 3A AssurancesDirectrice de comptes at 3A Assurances
Dariel Mesa AcostaDariel Mesa Acosta
Refrigeration and Air Conditioning Technician at 3A RefrigerationRefrigeration and Air Conditioning Technician at 3A Refrigeration