Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Matiss Strautins

Varinu pagasts,Select State

Summary

Friendly Call Agent handles fast-paced call center settings. Offering excellence support for customers and comunication abilities.

Overview

7
7
years of professional experience

Work History

Call Center Operator

Sia Studio moderna
11.2022 - 02.2023
  • Assisted customers by answering questions and responding to inquiries.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Responded to customer requests for products, services, and company information.
  • Recommended products to customers, thoroughly explaining details.

Shop Assistant

Madara 89 sia
01.2022 - 09.2022
  • Completed daily tasks accurately and on-time to support shop needs.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Greeted customers entering store and offered assistance with requirements.
  • Checked incoming orders and organized new stock.
  • Worked with cash register

Buy of Goods

Sia Saarberry
06.2016 - 09.2016
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Education

Associate of Applied Science -

Biznesa Vadības Koledža
Riga Latvia

Public Relations

Vidzeme University
Valmiera Latvia - I Took Corse In PR

High School Diploma -

Smiltenes Vidusskola
Smiltene
06.2020

Skills

  • E-Commerce
  • Call Control Skills
  • Reviewing Renewals
  • Policy and Procedure Adherence

Languages

Latvian
Native language
English
Advanced
C1

Timeline

Call Center Operator

Sia Studio moderna
11.2022 - 02.2023

Shop Assistant

Madara 89 sia
01.2022 - 09.2022

Buy of Goods

Sia Saarberry
06.2016 - 09.2016

Associate of Applied Science -

Biznesa Vadības Koledža

Public Relations

Vidzeme University

High School Diploma -

Smiltenes Vidusskola

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Matiss Strautins