Natālija Jeršova
Jūrmala
Summary
Kind and considerate Babysitter with great recommendations earned by providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust. Organized childcare professional adept at staying organized and managing hectic schedules. Adheres to kind and compassionate approach when dealing with discipline issues. Career history serving individual families with multiple children in both live-in and live-out scenarios. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Waitress
Grill&Fish
06.2023 - 01.2024
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Assisted management in training new waitstaff, sharing expertise on best practices for exceptional service delivery.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Babysitter
Daniela Diordijeva
05.2023 - 08.2023
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Enhanced children''s social skills by organizing group activities and encouraging teamwork.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Assisted in developing self-confidence with age-appropriate responsibilities and chores.
- Enhanced children''s well-being by providing a safe and nurturing environment.
- Ensured timely completion of homework assignments by assisting with tasks and answering questions.
- Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
- Promoted good behavior by using positive reinforcement techniques, such as praise and rewards.
- Provided healthy meals and snacks for children, adhering to any dietary restrictions or preferences.
- Assisted with bedtime routines, ensuring a consistent schedule for optimal rest and development.
Babysitter
Zigita Paurniete
01.2020 - 12.2020
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Enhanced children''s social skills by organizing group activities and encouraging teamwork.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Assisted in developing self-confidence with age-appropriate responsibilities and chores.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Organized activities that enhanced children's physical, emotional and social well-being.
Education
High School Diploma -
Jūrmalas Pumpuru Vidusskola
Kronvalda Iela - 807.2023
Skills
- Snack Preparation
- Furniture Arrangements
- Experiential Learning
- Classroom Supplies Ordering
- Organizational and Planning Skills
- Ensuring Safety and Injury Prevention
- Student Behavior and Progress Reporting
- Activity Demonstrations
- Communication and Interpersonal Skills
- English language
- Following Directions
- Exercise and Outdoor Activities
Languages
Latvian
Native language
English
Upper intermediate
B2
Russian
Proficient
C2
Latvian
Advanced
C1
Timeline
Waitress
Grill&Fish
06.2023 - 01.2024
Babysitter
Daniela Diordijeva
05.2023 - 08.2023
Babysitter
Zigita Paurniete
01.2020 - 12.2020
High School Diploma -
Jūrmalas Pumpuru Vidusskola
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