Kārlis Skādulis
Live Support Specialist
Riga,RIX
Summary
Dynamic and adaptable professional with a background at Euro Live Technologies, excelling in roles that demand exceptional customer service and problem-solving abilities. Leveraged multitasking and teamwork skills to enhance customer satisfaction and improve efficiency. Proven track record in utilizing attention to detail and adaptability to thrive in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Live Support Specialist
Euro Live Technologies
08.2023 - Current
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Improved customer satisfaction by addressing and resolving technical issues swiftly and efficiently.
Game Presenter
Euro Live Technologies
01.2021 - 08.2023
- Provided exceptional customer service by responding promptly to player concerns or inquiries about game rules or strategies.
- Seamlessly transitioned between various games throughout each work shift, showcasing versatility as a presenter.
- Continuously improved presentation skills by incorporating feedback from supervisors, peers, and players to deliver an exceptional gaming experience.
Kitchen Crew
JJ Bellerup APS
03.2019 - 06.2020
- Made food according to standard recipes with requested changes for customer satisfaction.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, streamlining food preparation processes.
- Assisted in training new staff members on kitchen procedures, contributing to a more cohesive team dynamic.
Education
Secondary School -
Rīgas 94. Vidusskola
Rīga , Latvija 04.2001 -
Skills
Activity Planning
Problem-solving abilities
Time management abilities
Attention to Detail
Multitasking Abilities
Teamwork and Collaboration
Adaptability and Flexibility
Task Prioritization
Languages
Latvian
Native language
English
Proficient
C2
Russian
Elementary
A2
Timeline
Live Support Specialist
Euro Live Technologies
08.2023 - Current
Game Presenter
Euro Live Technologies
01.2021 - 08.2023
Kitchen Crew
JJ Bellerup APS
03.2019 - 06.2020
Secondary School -
Rīgas 94. Vidusskola
04.2001 -
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