NORMUNDS STEINERTS
Riga
Summary
With this resume, I would like to apply for the Apple Business Development Manager position at your company. Over the past 20 years, my professional career has consistently been focused on sales and business development. From selling bus tickets to tourists on the streets to now leading a team of sales professionals in Latvia and developing trade strategy across the Baltic countries for one of the world’s best and industry leading companies, I have gained the knowledge and experience necessary to deliver outstanding results for your partners and customers. My approach is based on building trust, delivering on promises, and maintaining professional, positive relationships.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Regional Sales Manager Latvia | Trade Area Sales Manager Baltics
Hilti Group
01.2023 - Current
- As an Area Sales Manager at HILTI Group, I am responsible for leading a local sales team of eight professionals and driving trade development across the Baltic countries. My role includes strategic planning, team leadership, and executing sales initiatives to meet and exceed company objectives. This position has enabled me to fully leverage my expertise in sales management and market development.
- Despite the challenges posed by the global construction market, my team achieved the highest industry market output among all Baltic countries.
Account Manager
Hilti Group
09.2021 - 01.2023
- As an Account Manager at HILTI, I was responsible for building and maintaining strong relationships with key customers by ensuring high quality service and facilitating effective collaboration across departments and functions.
- In my first year, I exceeded 100% of the Net Sales target and successfully secured a Fleet Agreement with the CEO of a major potential client who had consistently declined offers for five consecutive years.
Sales Project Manager
ELIS
09.2018 - 03.2021
- As a Sales Project Manager at ELIS, I was responsible for driving sales and managing projects across both the B2B and B2G sectors. My role was crucial in expanding the company's market presence and contributing to significant sales growth.
- Secured the largest new product line contract within the first two years after the launch, valued at approximately 7,000 EUR in monthly revenue, substantially exceeding the average order value at the time, which was around 250 EUR.
Sales Representative
ELIS
09.2013 - 09.2018
- During my five years as a Sales Representative at Elis, I refined my skills in direct sales, sales process understanding and in market development.
- Achieved the highest number of competitor client conversions (56 in total) for two consecutive years, ranking first among seven Sales Representatives.
Manager of Sales for Riga City Tour
Hansabuss AS
05.2006 - 04.2013
Education
Master of Business Administration (MBA) - Business Psychology and Human Resource Management
Turība University
12.2024
Professional Bachelor's Degree - Business Administration, Business Logistics Management
Turība University
06.2023
AP degree - International Sales & Marketing
University College of Northern Denmark
05.2013
Skills
- Driving Results
- Attention to Detail
- Forecasting
- Project Progress Tracking
- Partner Relationship Management
- Strategic Partnerships
- Communicating with different type of stakeholders
- Building Key Relationships
- Sales Leadership
- Strategy implementation
- Customer Acquisition
- Identifying New Opportunities
- Performance Improvement
- Coaching & Mentoring
- Supervisory Skills
- Training
- Trade Marketing
- Lead Generation
Certification
- 2023 The Center For Leadership Studies / Situational Leadership: Building Leaders / Manchester
- 2022 HILTI / Competitive Law E-learning Training / Riga
- 2018 Latio / Fundamentals of Real Estate Market / Riga
- 2017 Theatre Dramaturgy / Acting Basics Certification / Riga
- 2016 Training Lab / Certificate of Professional Growth / Riga
- 2015 DEMARSCH / Long-Term Client Relationship Building Certification / Riga
- 2014 WIN Partners / Certificate Of Consultative Sales / Riga
- 2010 Microsoft / Winner Of Competition “New Professional” / Riga
LANGUAGES
English - Proficient
Latvian - Native
Russian - Advanced
Timeline
Regional Sales Manager Latvia | Trade Area Sales Manager Baltics
Hilti Group
01.2023 - Current
Account Manager
Hilti Group
09.2021 - 01.2023
Sales Project Manager
ELIS
09.2018 - 03.2021
Sales Representative
ELIS
09.2013 - 09.2018
Manager of Sales for Riga City Tour
Hansabuss AS
05.2006 - 04.2013
Professional Bachelor's Degree - Business Administration, Business Logistics Management
Turība University
AP degree - International Sales & Marketing
University College of Northern Denmark
Master of Business Administration (MBA) - Business Psychology and Human Resource Management
Turība University
Hobbies and Interests
Travelling, New Technology, Happy Life
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