Noyal John
Riga
Summary
Highly motivated with a desire to take on new challenges. I aim to pursue this bachelor's in Aviation Transport provided by Riga Technical University, Latvia is to is to provide safe, secure, reliable, efficient and cost-effective transportation of people and goods worldwide. Careful and dependable Baggage Handler with significant stamina and physical strength. Familiar with luggage transport. A team-player with excellent customer service skills. Hardworking team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Handyman
AI Airport Services Limited - India
08.2021 - 07.2023
- Involvement in airport operations, interaction with AME's
- Involvement in ground handling operations- Check-In counter, Baggage make-up area, Baggage break-up area, Apron area
- Communicate with other departments to ensure timely completion of ground handling operations
- Emergency Response: Responds to emergency calls and assists with appropriate emergency measures
- Miscellaneous Equipment: Unloads, moves, assembles, and maintains various miscellaneous equipment
- Assisted in the training of new handymen by sharing knowledge and best practices for completing various tasks efficiently while maintaining high standards of quality.
- Collaborated with team members to locate misplaced luggage, expediting returns to rightful owners in a timely manner.
- Provided exceptional customer service, addressing concerns professionally and offering assistance when needed.
- Assisted passengers with special needs, ensuring their travel experience was comfortable and stressfree.
- Logged bags and flights upon arrival to airport or baggage areas.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
Operations and Business Executive
Fly world Holidays - Kerala, India
11.2019 - 04.2021
- Lead, plan and direct operations strategies to achieve organizational goals
- Customer Relationship
- Coordinating with global partners to enhance business relations
- Analyze market trends to identify business opportunities
- Develop and implement business strategies to achieve agency growth and profitability goals
- Establish and manage operational budgets
- Enhanced customer satisfaction, addressing and resolving client concerns promptly and professionally.
- Negotiated favorable contracts with suppliers, reducing costs while maintaining product quality standards.
- Maximized profitability by identifying cost-saving measures without sacrificing product or service quality.
Education
High School Education -
Mar Elias Higher Secondary School
Kerala,India05.2019
Skills
- Communication Skill
- Problem-Solving Skills
- Grounds maintenance assistance
- Interpersonal Skills
- Fixing and installing luggage Handling equipment
Accomplishments
Covid-19 Volunteer, Kerala India
Supported a team of Covid-19 Volunteers at Local Body level in day-to-day activity's to ensure the safety and security of the Covid patients .
Contributed to successful actions against Covid-19 Pandemic.
Certification
- IATA TRAINING
- Diploma course in Safety Management Systems
- Diploma course in Aviation Security Awareness
- Certification of accomplishment Sabre(GDS)
Disclaimer
I hereby declare that all the information provided by me in this resume is true and correct to the best of my knowledge and belief.
Languages
English
Full Professional
Hindi
Native or Bilingual
Tamil
Native or Bilingual
Malayalam
Native or Bilingual
Timeline
Handyman
AI Airport Services Limited - India
08.2021 - 07.2023
Operations and Business Executive
Fly world Holidays - Kerala, India
11.2019 - 04.2021
High School Education -
Mar Elias Higher Secondary School
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