Polina Svatikova
Riga
Summary
With my multi-tasking and customer service skills, I thrive in high volume bartending and in-store environments, increasing customer satisfaction and operational efficiency. Using my deep knowledge of spirits and hospitality, I have consistently met and exceeded sales goals.
My proven track record of customer service and problem solving makes me a valuable asset to any team.
Overview
1
1
year of professional experience
Work History
Bartender
Sia “Finlat Trading”
05.2023 - 09.2024
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Shop Seller
Sia “VR Laiks”
06.2023 - 08.2023
- Managed inventory to ensure a well-stocked store and timely fulfillment of customer orders.
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Helping customers make choices based on their desires.
- Processed transactions efficiently, ensuring accurate pricing and payment handling.
Education
High School -
Riga (Anniņmuiža) Secondary School
Riga06.2024
Skills
- Strong multitasking
- Customer Service
- Wine knowledge
- Negotiation
- Patience and Tolerance
- Cash Register Operation
- Hospitality service expertise
- Communication
- Inventory Control
- Store maintenance
Languages
Latvian
Upper intermediate (B2)
Russian
Bilingual or Proficient (C2)
Spanish
Beginner (A1)
Urdu
Beginner (A1)
Timeline
Shop Seller
Sia “VR Laiks”
06.2023 - 08.2023
Bartender
Sia “Finlat Trading”
05.2023 - 09.2024
High School -
Riga (Anniņmuiža) Secondary School
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