Hi, I’m
Protim Ghosh
Sales & Business Development
Riga
Summary
Highly motivated and focused Business Development Manager with 7 years of extensive customer service and sales experience, adept at planning, directing and maintaining continuous operations in various departments. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
9
years of professional experience
2
years of post-secondary education
1
Certificate
1
Language
Work History
BidsPro InternationalRiga
Business Development Manager
06.2021 - Current
Job overview
- Fluent in Written & Spoken English
- Negotiated and closed long-term agreements with new clients in Baltics (Latvia, Lithuania and Estonia)
- Research and Identify new opportunities
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Represented company and promoted products at conferences and industry events. one such event is: https://www.ahk-balt.org/
- Engaged with customers to effectively build rapport and lasting relationships.
- Added 3 new enterprise customers to Bidbox International Portfolio in span of last 6 months. Increased sales by 20%.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Analyzing customers business requirements and coming up with data driven analytical solution
- Maintain Live database of all the clients in the baltics region
- Generated new business with marketing initiatives and strategic plans.
- Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
- Solved customer challenges by offering relevant products and services.
- Sold and Solutioned Bidbox IT Products and services to many customers
- Outgoing personality with Can-Do attitude
Cisco Systems India Pvt LtdGURGAON
Business Development Manager (IT Products)
02.2015 - 12.2020
Job overview
- Negotiated and managed third-party contracts related to project deliverables.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Kept meticulous client notes and updated account information in company databases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Communicated product quality and market comparisons by creating sales presentations.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Education
Swinburne University of TechnologyMelbourne
GED
02.2008 - 05.2010
Skills
Business process re-engineering
Fluent in English
Staff Management
New product introductions strategies
Team Bonding
Software Development Lifecycle
Sales
Cold Calling
Territory Management
Revenue Generation
Marketing
Vendor management
Key decision making
Goal-setting
Market understanding
Relationship building and rapport
New Business Development
Timeline
Business Development Manager
BidsPro International
06.2021 - Current
Business Development Manager (IT Products)
Cisco Systems India Pvt Ltd
02.2015 - 12.2020
Swinburne University of Technology
GED
02.2008 - 05.2010
Accomplishments
- Directed a team of 4 personnel bringing in $150,000 per year.
- Won "best business development manager award" for adding 3 new enterprise clients in 2022.
- Created client retention program, resulting in client retention and more upselling and cros-selling opportunities with existing clients.
- Exceeded quarterly objectives by as much as 25% on a regular basis.
Certification
CSP - Certified Sales Professional