
I hold a Bachelor’s degree in Computer Systems from Riga Technical University. During my studies, I gained knowledge in information technologies, system analysis, databases, programming, and information systems development.
I also have around one year of experience working at AirBaltic as a Sales and Service Advisor, where I assisted customers with flight bookings, ticket changes, additional services, and various travel-related enquiries. This experience helped me develop strong communication, problem-solving, customer service, and stress-management skills.
Assisted customers with flight bookings and enquiries, ensuring a seamless travel experience.
Collaborated with team members to achieve sales targets and improve customer satisfaction.
Improved internal procedures to enhance operational efficiency and service delivery.
Built relationships with suppliers to ensure product availability and customer satisfaction.
Delivered persuasive sales presentations to effectively communicate product benefits and address customer objections.