Seba Alqweder
Rīga,Latvia
Summary
Dynamic and results-driven professional with a strong foundation in sales strategic planning and customer service. Demonstrates exceptional communication skills and effective time management, complemented by a charismatic personality. Proficient in Microsoft Office Suite and Google Analytics, with proven ability to work independently or as part of a team. Committed to continuous professional growth and contributing to organisational success.
Overview
11
11
years of professional experience
Work history
sales and marketing
verisana GmbH
, Germany
03.2023 - 06.2025
- Part-time role focusing on persuasive communication to promote products, persuade customers, and drive increased sales.
Operations Assistant (Part-Time) and Media and Marketing Evaluator
lalimit
Berlin
01.2022 - 01.2024
- Expertly managed customer inquiries through phone and email, ensuring resolution and delivering outstanding service.
- Maintained meticulous records and databases for efficient customer and service information tracking.
Catering service
Berlin
09.2021 - 02.2023
- Proficiently served for one year on the Restaurant Team at Hampton by Hilton Berlin City Center, adept in both kitchen duties and buffet area management.
- Contributed six months to the dynamic Restaurant Team at Victor ResidenzHotel Berlin, enhancing guest dining experiences through kitchen support and buffet service.
- Demonstrated versatility and customer service excellence as a Waitress at La Femme Restaurant, Berlin.
- Seasonally reinforced the Service Team at Jabal Amman Hotel, Amman, Jordan (Summer 2014, 2015 and 2016), seamlessly transitioning between room service, housekeeping, and restaurant roles.
Customer Service Representative (Part-Time)
Berliner Pods
Berlin
01.2020 - 12.2022
- Expertly handled incoming calls and emails, delivering prompt and precise customer support.
- Coordinated product deliveries, ensuring on-time fulfillment and maintaining communication with customers and delivery partners.
- Efficiently managed product inventory, enhancing tracking systems for optimized operational efficiency.
Nursing Assistant
Various Hospitals
Berlin - Greifswald
01.2016 - 04.2021
- Part time Job at Uni Greifswald Klinik - Greifswald, Germany: Provided compassionate patient care under the supervision of nurses, ensuring comfort and assisting with activities with daily activities.
- At JOB AG Medicare Service GmbH - Berlin, Germany: Delivered basic patient care, emphasizing hygiene, mobility, and nutrition. Skilled in taking vital signs and communicating effectively with patients and healthcare team members.
- Applied effective time management and analytical thinking in a healthcare setting.
Varied service engagement
Greifswald and Berlin
01.2014 - 01.2019
- Tutor (German, Arabic, English, Biology) | Volunteer and Paid Tutoring: Demonstrated proficient communication and teaching abilities by tutoring students in multiple subjects.
- Babysitting and Cleaning Service: Cultivated problem-solving skills, responsibility, patience, and adaptability through child care and household management.
- Restaurant Waitress: Developed strong interpersonal communication, multitasking, and customer service skills while working in a dynamic restaurant environment.
Media and Marketing Evaluator
Fainin
01.2017 - 01.2018
- Planning and executing the first ads campaign of the app.
- Working on Google Analytics to optimize the app's reach.
Education
MBBS - Bachelor of Human Medicine
RSU Uni
Riga 09.2023 -
MBBS - Human Medicine
Uni Greifswald
Greifswald, GermanyHartnackschool - German Language Proficiency (Levels A1-C1)
Hartnackschool
Berlin, GermanyYarmook center - English Language Levels 1-12
Yarmouk Center
Amman, JordanHigh school diploma - Scientific Stream
Salt Academy School
Alsalt, JordanSkills
- Effective Time Management
- Communication Skills
- Customer Service
- Analytical Thinking
- Team player
- Ability to Work Independently
- Charismatic personality
- Sales Strategic Planning
- Computer skills Microsoft office (Word, Excel, Power Point, Outlook)
- Social Media Editor and Content Creator
- Google Analytics
Languages
Arabic
English
German
Personal Information
- Date of birth: 08/24/92
- Nationality: Jordanian
- Marital status: Single
Custom
- Discovering new cultures through travel
- Expanding knowledge through reading
- Expressing self through dance
- Staying connected through the internet
Timeline
MBBS - Bachelor of Human Medicine
RSU Uni
09.2023 -
sales and marketing
verisana GmbH
03.2023 - 06.2025
Operations Assistant (Part-Time) and Media and Marketing Evaluator
lalimit
01.2022 - 01.2024
Catering service
09.2021 - 02.2023
Customer Service Representative (Part-Time)
Berliner Pods
01.2020 - 12.2022
Media and Marketing Evaluator
Fainin
01.2017 - 01.2018
Nursing Assistant
Various Hospitals
01.2016 - 04.2021
Varied service engagement
01.2014 - 01.2019
MBBS - Human Medicine
Uni Greifswald
Hartnackschool - German Language Proficiency (Levels A1-C1)
Hartnackschool
Yarmook center - English Language Levels 1-12
Yarmouk Center
High school diploma - Scientific Stream
Salt Academy School