Staņislavs Boreckis
Riga
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Manager
OnAirEntertainment
07.2023 - Current
- Led a high-performing operations team (Game Presenters, Shufflers and Card Counters), focusing on continuous improvement and employee development.
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
- Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
- Improved operational efficiency by implementing streamlined processes and optimizing team workflows.
Operations Shift Lead
OnAirEntertainment
11.2022 - 07.2023
- Improved team of Operations Coordinators and Schedule Coordinators efficiency by implementing new scheduling and task management strategies.
- Evaluated employee performance regularly, providing constructive feedback for growth opportunities within the team structure.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
- Trained new employees and delegated daily tasks and responsibilities.
- Collaborated with management and finance department to develop strategies for improving overall store operations.
Schedule Coordinator / Operations Coordinator
OnAirEntertainment
01.2022 - 11.2022
- Improved scheduling efficiency by implementing a new time management system.
- Reduced employee overtime hours by optimizing shift schedules and workload distribution.
- Enhanced customer satisfaction with timely coordination of appointments and service requests.
- Streamlined internal communication, ensuring accurate and up-to-date schedule information for all team members.
- Developed comprehensive training materials for new hires, resulting in faster onboarding and increased productivity.
Mentor
Euro Live Technologies
04.2020 - 01.2022
- Enhanced mentee performance by providing personalized guidance and support.
- Developed trust-based relationships with mentees through active listening and empathetic communication.
- Assisted mentees in setting achievable goals and creating realistic action plans for personal and professional growth.
- Empowered mentees to take responsibility for their learning and development, fostering self-confidence and resilience.
Game Presenter
Evolution Global
04.2018 - 04.2020
- Enhanced player experience by delivering engaging and informative game presentations.
- Boosted customer satisfaction by providing clear instructions and maintaining a professional demeanor during gameplay.
- Increased game participation through effective communication and rapport-building with players.
- Managed multiple gaming tables, ensuring smooth operations and timely rotation of games.
Education
Associate of Science - Information Technologies
Albert College
Riga, Latvia12.2022
High School Diploma -
Riga Sergey Zholtok Secondary School
Riga, Latvia06.2018
Skills
- Operational Efficiency
- Staff Training
- Problem Solving
- Staff Management
- Organization and Time Management
- MS Office / Jira
- Planning and Coordination
Certification
- Management Skills Training - 06/12/2023 – 22/12/2023
- The Project Management Course - 04/11/2023 – 29/11/2023
- Key Account Management Course - 09/10/2023 – 16/10/2023
Hobbies
- Sport
- Book Reading
- TV Series
Languages
Russian
Native language
English
Upper intermediate
B2
Latvian
Upper intermediate
B2
Timeline
Team Manager
OnAirEntertainment
07.2023 - Current
Operations Shift Lead
OnAirEntertainment
11.2022 - 07.2023
Schedule Coordinator / Operations Coordinator
OnAirEntertainment
01.2022 - 11.2022
Mentor
Euro Live Technologies
04.2020 - 01.2022
Game Presenter
Evolution Global
04.2018 - 04.2020
Associate of Science - Information Technologies
Albert College
High School Diploma -
Riga Sergey Zholtok Secondary School
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