Summary
Overview
Work history
Education
Skills
Personal interests and voluntary work
References
Timeline
AssistantManager
Tiago Fialho

Tiago Fialho

Rio de Mouro,PORTUGAL

Summary

In this journey of human existence I have come to realize that everything in life is possible from the smallest goal to the biggest dream. With focus, commitment, resilience and a lot of passion for being and living, we have a more conscious and lucid vision of the world around us. We also realize that this planet is made of people and with people and that in everyday life adding something good to those who cross with us we are also adding something very good to ourselves. And this is the wisest way to get life flowing.

Overview

11
11
years of professional experience
3
3
years of post-secondary education

Work history

Ground Instructor

SmartLynx Airlines
Worldwide
03.2023 - Current
  • Delivery and supervision of training for Cabin Crew and Flight crew on the following topics: Safety and Emergency Procedures, Fire and Smoke, First Aid, Passengers with Reduced Mobility, Crew Resource Management, Aviation Security and Dangerous Goods.
  • Ensured the safety of the trainees in a theoretical and practical training environment.

Senior Cabin Crew Member - Line Trainer

SmartLynx Airlines
Worldwide
02.2023 - Current
  • Performance of familiarization flights, inflight checks and aircraft familiarization visits for Cabin Crew Members and Senior Cabin Crew Members.

Senior Cabin Crew Member

SmartLynx Airlines
Worldwide
02.2022 - 02.2023
  • Coordination of inflight events and teams.

Cabin Crew

SmartLynx Airlines
Worldwide
06.2021 - 02.2022
  • Qualification on Airbus A320/A321/A330 and Boeing 737MAX8

Cabin Crew

Ryanair DAC
Lisbon
10.2018 - 03.2020
  • Qualification on Boeing 737-800 and Boeing 737-8200 MAX

Call Centre and Back Office Operator

Galé Holidays – Private Cab and Transfers
Albufeira
05.2018 - 07.2018
  • Shopkeeper, Call Centre Operator, Management of Customers, Fleet and Drivers.

Teacher, Conductor and Coordinator

Academia de Música de Lagos
Lagos, Portimão, Lagoa
09.2013 - 05.2018
  • Music Teacher of Theoretical and Practical Classes involving children from 3 years old until 18 years old
  • Conductor of two Youth Wind Orchestras (Lagos Youth Wind Orchestra and Lagoa New Philharmonic Orchestra)
  • Coordinator of the Disciplinary Group of Woodwind
  • Artistic Director and Master Conductor of the Youth Summer Internship of Wind and Percussion – New Philharmonic (Editions VI, VII and VIII)

Education

Master Degree - Music Performance

Lisbon High School of Music
Lisbon
09.2011 - 04.2014

Skills

  • Excellent customer service
  • Team work, leadership, communication, coordination
  • Continuous growth and development, flexibility adaptability, versatility, stress management and resilience
  • Organization, resilience, goal orientation, high performance, decision-making
  • Emotional intelligence, responsibility, resources and team management, diversity and cultural awareness
  • Sales techniques

Personal interests and voluntary work

  • Was a volunteer at the AJU (Jerónimo Usera Association) providing Musical Expression to children.
  • Was a volunteer at the Alvidense Sportive Musical Society, developing projects under Music Expression, Instrument Classes, Youth Wind Orchestra and Senior Wind Band as Teacher and Conductor.
  • Has an interest in performing arts such as music, theatre and dance, nature.
  • A lover of travels where has the possibility to meet different people and dive in different cultures enriching own self and those beside.
  • Knowledge seeker of self-development, self-knowledge and human relationships.

References

References available upon request.

Timeline

Ground Instructor

SmartLynx Airlines
03.2023 - Current

Senior Cabin Crew Member - Line Trainer

SmartLynx Airlines
02.2023 - Current

Senior Cabin Crew Member

SmartLynx Airlines
02.2022 - 02.2023

Cabin Crew

SmartLynx Airlines
06.2021 - 02.2022

Cabin Crew

Ryanair DAC
10.2018 - 03.2020

Call Centre and Back Office Operator

Galé Holidays – Private Cab and Transfers
05.2018 - 07.2018

Teacher, Conductor and Coordinator

Academia de Música de Lagos
09.2013 - 05.2018

Master Degree - Music Performance

Lisbon High School of Music
09.2011 - 04.2014
Tiago Fialho