Una Upite
Veczariņu Iela 37A, Mārupe
Summary
Dynamic professional with a proven track record in customer engagement and marketing strategies, notably at Sportland Spice. Skilled in inventory management and teamwork, demonstrating exceptional organizational skills and analytical thinking to drive results and enhance brand awareness. Detail-oriented individual with exceptional communication and management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Seller, Consultant
Sportland Spice
06.2024 - 09.2024
- Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
- Utilized product knowledge to educate customers on features and benefits.
- Responded to customers' complaints regarding service and product quality to solve issues.
- Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Developed promotional strategies to increase awareness and achieve sales goals.
Volunteering for Ticket Sales and Policing
JA Latvia
10.2023 - 10.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Work at the Reception and Deposit Point
Festival "Summer Sound"
08.2023 - 08.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- I was willing to work night shifts and showed excellent customer service
Administrator
JIP Mārupīte
06.2021 - 08.2023
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Improved employee productivity with effective time management strategies for daily tasks.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Education
Riga Graduate School of Law
Riga, Latvia 09.2024 - 05.2027
High School Diploma -
Marupe State Gymnasium
Marupe, Latvia06.2024
Skills
- Customer Engagement
- Marketing Strategies
- Inventory Management
- Sales Techniques
- Brand Awareness
- Teamwork and Collaboration
- Time Management
- Organizational Skills
- Attention to Detail
- Multitasking Abilities
- Analytical Thinking
Accomplishments
I took part in a hackathon, which means I had to create my business plan in 24 hours. My team and I won 3rd place.
I took part in "Uzdrīksties uzvarēt", which means that I created my own project plan in an area that interested me, with the aim of improving it. I made it to the second stage - an interview.
Volleyball, fitness
I've been playing volleyball for 12 years and I've participated in several tournaments abroad in Spain and Portugal, which is a great reflection of being a team player. I also do fitness to maintain my self-discipline.
Languages
Latvian
Native language
English
Upper intermediate
B2
Russian
Elementary
A2
Spanish
Beginner
A1
Timeline
Riga Graduate School of Law
09.2024 - 05.2027
Seller, Consultant
Sportland Spice
06.2024 - 09.2024
Volunteering for Ticket Sales and Policing
JA Latvia
10.2023 - 10.2023
Work at the Reception and Deposit Point
Festival "Summer Sound"
08.2023 - 08.2023
Administrator
JIP Mārupīte
06.2021 - 08.2023
High School Diploma -
Marupe State Gymnasium
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