VINCLA NDYDE KARACHU
Dubai- Al Satwa,Dubai
Summary
Dynamic and dedicated professional with strong customer service and communication skills, honed at Top Star Hotel Douala. Proven ability to manage multiple orders efficiently while ensuring food safety and hygiene. Recognized for reliability and teamwork, consistently delivering exceptional guest experiences and maintaining high standards in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
WAITRESS & KITCHEN HELPER
TOP STAR HOTEL DOUALA
Douala
06.2023 - 03.2025
- Greeted and served guests in a professional and friendly manner
- Assisted in food preparation such as chopping vegetables and portioning ingredients
- Ensured food was served hot, correctly plated, and promptly delivered
- Maintained cleanliness of kitchen and dining area before and after service
- Helped in dishwashing and sanitizing kitchen equipment
- Monitored stock levels and reported shortages to supervisor
- Took orders for food and drinks and delivered them to guests.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Participated in team meetings to discuss new menu items or changes in policy.
- Provided excellent customer service by addressing any complaints or concerns promptly.
RUNNER
NJEI FORBI CATERING SERVICE
Bamenda
01.2021 - 02.2023
- Delivered meals and beverages from kitchen to tables in a timely manner
- Acted as a liaison between the kitchen and waitstaff
- Ensured all food orders were complete, correct, and attractively presented
- Cleared tables and reset for next service efficiently
- Assisted in setting up and breaking down events and buffet lines
- Supported in packaging food for delivery and take-away orders
- Provided excellent customer service when interacting with clients during pickups or deliveries.
- Adhered strictly to company regulations concerning safety standards at all times.
- Communicated regularly with supervisors regarding any issues that arose during deliveries.
- Actively contributed to the team by taking on additional duties during staff shortages or special events.
- Managed multiple food orders simultaneously, prioritizing based on cooking time and customer needs.
SALES ASSISTANT
SANTA LUAIA
Douala
09.2019 - 12.2020
- Welcomed customers and offered assistance with finding products
- Maintained well-stocked shelves and clean displays
- Handled cash, credit card, and mobile money transactions
- Assisted in stock receiving, labeling, and inventory checks
- Answered customer inquiries regarding pricing, promotions, and product features
- Prepared daily sales reports and maintained accurate records
- Performed regular price checks to ensure competitive pricing.
- Assisted in creating displays to promote products.
- Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
Education
Ordinary Level -
Advance Level -
Skills
- Strong customer service and communication skills
- Multitasking and time management
- Teamwork and collaboration
- Food safety and hygiene knowledge
- Cash handling and sales reporting
- Fast learner and hardworking
- Order management
- Time management
- Attention to detail
- Reliability and punctuality
- Cleanliness
- Food safety oversight
- Guest relations management
Certification
- This certificate is presented to
Vincla Ndyse Karachu
For demonstrating exceptional skill, and professionalism in baking cakes and pastries. Vincla Ndyse Karachu stands out as the best student out of 5 students and has shown nothing short of hard work, deligence and problem solving skills through out her 1 year intensive training.
She possesses high cakes and pastries skill and can work anywhere the skill is needed.
Languages
English
Advanced (C1)
C1
Disclaimer
I hereby declare that the particulars furnished above are true to the best of my knowledge and belief. VINCLA NDYDE KARACHU
Timeline
WAITRESS & KITCHEN HELPER
TOP STAR HOTEL DOUALA
06.2023 - 03.2025
RUNNER
NJEI FORBI CATERING SERVICE
01.2021 - 02.2023
SALES ASSISTANT
SANTA LUAIA
09.2019 - 12.2020
Ordinary Level -
Advance Level -
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