AMANDA VITINA
Riga,LV
Summary
Dynamic and adaptable professional with a strong foundation in teamwork, customer service, and time management. Demonstrates exceptional ability to work under pressure while maintaining attention to detail. Proficient in Microsoft Office, with proven skills in direct sales, market research, and presentation creation. Adept at presenting proposals and conducting thorough market analysis. Committed to leveraging these skills to drive business success and achieve organisational goals.
Overview
4
4
Languages
12
12
years of post-secondary education
8
8
years of professional experience
Work history
SALES SPECIALIST
RIGA AIRPORT COMMERCIAL DEVELOPMENT
MĀRUPE
2023.05 - 2026.09
- Provided professional customer service in an international airport environment.
- Advised customers on products, promotions, and Duty Free regulations.
- Identified customer needs and recommended suitable products.
- Maintained high service standards and ensured a positive customer experience.
- Collaborated with colleagues to support efficient store operations and achieve team goals.
- Conducted inventory checks and maintained an organised sales environment.
- Remained calm under pressure and adapted quickly to changing situations.
- 3 YRS 3 MOS
MARKETING & SALES INTERN
RIGA AIRPORT
MĀRUPE
2026.03 - 2026.05
- Gained practical experience in marketing, sales, and customer experience improvement projects within the aviation industry.
- Conducted market research, price analysis, competitor comparisons, and data collection.
- Supported procurement processes by researching suppliers, evaluating offers, and comparing prices.
- Participated in the development of marketing and sales initiatives, as well as service improvement projects.
- Attended marketing and sales meetings, gaining insight into project planning, performance analysis, and future activities.
- Prepared presentations and supported various projects in cooperation with different departments.
- 2 MOS
SALES ASSISTANT - SUMMER JOB
RIGA AIRPORT COMMERCIAL DEVELOPMENT
MĀRUPE
2022.06 - 2022.08
- Provided customer service and assisted customers with product selection.
- Advised customers on products and ensured a positive shopping experience.
- Maintained a clean and organized sales environment, including shelf cleaning and product arrangement.
- Supported stock management and participated in inventory checks.
- Assisted colleagues with daily store operations and maintained high service standards.
- 2 MOS
SHADOW DAY - PASSENGER SERVICE AGENT
RIGA AIRPORT
MĀRUPE
2020.02 - 2020.02
- Participated in a Shadow Day experience, observing the daily responsibilities of a Passenger Service Agent at Riga Airport.
- Gained insight into passenger check-in, customer service processes, boarding procedures, and airport operations.
- Learned about communication with passengers and cooperation between different airport departments.
SHADOW DAY - PASSENGER SERVICE AGENT
RIGA AIRPORT
MĀRUPE
2019.02 - 2019.02
- Participated in a Shadow Day experience, observing the daily responsibilities of a Passenger Service Agent at Riga Airport.
- Gained insight into passenger check-in, customer service processes, boarding procedures, and airport operations.
- Learned about communication with passengers and cooperation between different airport departments.
Education
Bachelor - International Marketing and Sales Management
TURIBA UNIVERSITY
RIGAHumanities and Languages Pathway
RIGA DĀRZCIEMS SECONDARY SCHOOL (FORMERLY RIGA 93 SECONDARY SCHOOL)
RIGA 2021.09 - 2024.07
Riga 85th Primary School
2012.09 - 2021.06
Skills
- Teamwork
- Customer Service
- Time Management
- Ability to Work Under Pressure
- Presentation Skills
- Microsoft Office Skills
- Adaptability
- Attention to Detail
- Direct sales experience
- Market research capability
- Presenting proposals
- Market research
- Presentation creation
LANGUAGES
Latvian
Native
English
Fluent
Russian
Beginner
German
Beginner
LINKS
- Linkedin:
- Www.linkedin.com/in/amandavitina
DRIVING LICENSE
- DRIVING LICENSE
- B78
Accomplishments
Best performer of the month, December, 2024, Riga Airport Commercial Development
Timeline
MARKETING & SALES INTERN
RIGA AIRPORT
2026.03 - 2026.05
SALES SPECIALIST
RIGA AIRPORT COMMERCIAL DEVELOPMENT
2023.05 - 2026.09
SALES ASSISTANT - SUMMER JOB
RIGA AIRPORT COMMERCIAL DEVELOPMENT
2022.06 - 2022.08
Humanities and Languages Pathway
RIGA DĀRZCIEMS SECONDARY SCHOOL (FORMERLY RIGA 93 SECONDARY SCHOOL)
2021.09 - 2024.07
SHADOW DAY - PASSENGER SERVICE AGENT
RIGA AIRPORT
2020.02 - 2020.02
SHADOW DAY - PASSENGER SERVICE AGENT
RIGA AIRPORT
2019.02 - 2019.02
Riga 85th Primary School
2012.09 - 2021.06
Bachelor - International Marketing and Sales Management
TURIBA UNIVERSITY